Andrew Payne
Bothell,WA
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Highly experienced class A driver known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Freedom Pros
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Local Truck Driver
Central Transport
09.2022 - Current
- Performed pre-and post-trip inspections to maintain vehicle condition, identifying any necessary repairs or maintenance needs promptly.
- Contributed to a positive work environment with strong teamwork skills and open communication among colleagues.
- Developed strong relationships with regular clients fostering trust and loyalty which increased repeat business opportunities.
- Promoted safe driving habits by adhering strictly to speed limits, traffic laws and DOT regulations.
- Reduced fuel consumption with careful route planning and efficient driving techniques.
- Assisted in warehouse operations for seamless loading and unloading of goods.
- Improved delivery efficiency by optimizing routes and planning schedules.
- Secured cargo properly using straps, chains or other restraint devices to prevent damage during transport.
- Assisted new drivers in learning company protocols and helping them become familiar with assigned routes.
- Maintained vehicle safety through regular inspections, proper loading, and adherence to traffic regulations.
- Ensured compliance with weight restrictions by diligently monitoring load capacity according to local guidelines.
- Completed daily logs, reports, and documentation accurately to ensure compliance with state and federal regulations.
Truck Driver Class A OTR
ROSEDALE TRANSPORTATION
10.2021 - Current
- To drive to certain locations to drop or pickup loads and get them where they need to be within a certain time frame
- Drove tractor and trailer to weigh stations before and after loading and along routes to document weights and comply with state regulations.
- Loaded and unloaded trucks by operating special equipment to palletize freight and secure items for transport.
- Collected delivery instructions to verify freight and routes for on-time delivery and adjusted routes based on changing conditions.
- Maneuvered tractor and trailer into loading and unloading docks following crew signals to properly position freight.
- Maintained excellent safety record by strictly following company policies and traffic laws.
- Exceeded company benchmarks for miles driven without accident or incident, showcasing exceptional focus on safety in all aspects of the job.
- Boosted customer satisfaction by providing timely deliveries while maintaining a professional demeanor during interactions.
Sales Associate
Meraki Solar LLC
06.2021 - Current
- Sell solar panels with benefits to customers door to door knocking
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Pizza Cook
Whole Foods Market
03.2018 - Current
- Make quality pizzas in a fast paced environment
- Answer the phones to answer customer questions and help them out with anything needed
- Take catering orders, help out with sandwiches and help other work stations or coworkers if help is needed
Sales Associate
Rairdon Automotive Group
03.2022 - 09.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
OTR Driver
Covenant Transport
10.2020 - 04.2021
- Made sure that deliveries were on time for scheduled appointments.
- Charted out upcoming routes with GPS technology and maps.
- Operated with safety and skill to avoid accidents and delays.
- Delivered goods to customers both locally and long distance.
- Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
- Kept meticulous logs of correspondence with customers and freight recipients.
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
Mover/Driver
TWO MEN AND A TRUCK
02.2019 - 05.2020
Driver
Pizza Hut
04.2015 - 06.2018
- Deliver pizzas on time with great customer service
Sales Associate
Beef Jerky Outlet
06.2014 - 12.2015
- Let customers taste the different flavors and kinds of jerky we provide
- Sale jerky and other products
Sales Associate
Journeys
04.2013 - 10.2014
- Sale as many shoes and accessories as possible to customers
Mover/Driver
Bellhops
02.2014 - 09.2014
- Help customers move in or out of their homes, apartments, etc
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
Education
High School Or Equivalent - Intro to IT, Cyber security
Okaloosa Technical College
Fort Walton Beach, FLAssociate - Digital Media
Okaloosa Applied Tech Center
Associate of Arts - Digital Media
Northwest Florida State College
Niceville, FLSkills
- Photoshop (3 years)
- Microsoft office (8 years)
- Customer Service (6 years)
- Sales (5 years)
- Bilingual
- Customer Support
- Technical Support (3 years)
- Moving Experience
- French
- Kitchen Experience
- English
- Hazmat
- Driving
- Delivery Driver Experience
- Multilingual
- Door-to-Door Experience
- Tractor-Trailer
- Commercial Driving
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Sales expertise
- Product sales
- Sales strategies
- Upselling
- Adapt to diverse groups
- Professional demeanor
Certification
- Hazmat Endorsement
- CDL A
- Driver's License
- Tanker Endorsement
- Doubles/Triples Endorsement
- TWIC Card
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Freedom Pros
09.2024 - Current
Local Truck Driver
Central Transport
09.2022 - Current
Sales Associate
Rairdon Automotive Group
03.2022 - 09.2022
Truck Driver Class A OTR
ROSEDALE TRANSPORTATION
10.2021 - Current
Sales Associate
Meraki Solar LLC
06.2021 - Current
OTR Driver
Covenant Transport
10.2020 - 04.2021
Mover/Driver
TWO MEN AND A TRUCK
02.2019 - 05.2020
Pizza Cook
Whole Foods Market
03.2018 - Current
Driver
Pizza Hut
04.2015 - 06.2018
Sales Associate
Beef Jerky Outlet
06.2014 - 12.2015
Mover/Driver
Bellhops
02.2014 - 09.2014
Sales Associate
Journeys
04.2013 - 10.2014
Associate - Digital Media
Okaloosa Applied Tech Center
- Hazmat Endorsement
- CDL A
- Driver's License
- Tanker Endorsement
- Doubles/Triples Endorsement
- TWIC Card
High School Or Equivalent - Intro to IT, Cyber security
Okaloosa Technical College
Associate of Arts - Digital Media
Northwest Florida State College
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