Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Pena

Clifton,NJ

Summary

I am a reliable and enthusiastic professional skilled in fostering customer loyalty, satisfaction, and sales through consultative approaches and careful consideration of individual needs. Experienced in product merchandising, payment processing, and product brands. Known for building strong relationships and possessing exceptional organizational skills and a strong work ethic. The objective is to advance within the cannabis industry and deepen knowledge of cannabis products and their benefits.

Overview

8
8
years of professional experience

Work History

Budtender

Nightjar Cannabis
01.2024 - Current
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flower, vapes, concentrates and edibles in fast-paced environment.
  • Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
  • Supported community outreach initiatives by participating in educational events, furthering the public's understanding of cannabis benefits and uses.

Budtender

Ascend Wellness
05.2023 - 12.2023
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flower, vapes, concentrates and edibles in fast-paced environment.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.

Physical Therapy Aide

Synergy Spinecare & Rehabilitation Medicine
05.2016 - 01.2022
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
  • Worked with patients from age 10 to 90.
  • Supported the development of comprehensive care plans by participating in interdisciplinary team meetings and providing input based on observations during therapy sessions.
  • Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.

Education

High School Diploma -

Ridgefield Park Jr Sr High School
Ridgefield Park, NJ
06.2013

Skills

  • Cannabis strain familiarity
  • Product Merchandising
  • Patience and Empathy
  • Customer Education
  • Product Knowledge Expertise
  • Sales proficiency
  • Regulatory Compliance
  • Customer Service
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Brand Promotion
  • Decision-Making

Timeline

Budtender

Nightjar Cannabis
01.2024 - Current

Budtender

Ascend Wellness
05.2023 - 12.2023

Physical Therapy Aide

Synergy Spinecare & Rehabilitation Medicine
05.2016 - 01.2022

High School Diploma -

Ridgefield Park Jr Sr High School

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Andrew Pena