Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
OperationsManager

Andrew Pence

Beech Grove,IN

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Ops Lead/Team Leader

Federal Express
Indianapolis, Indiana
10.2000 - Current
  • Mentored and guided employees to stimulate proper completion of assigned duties.
  • Coordinated internal assignments, scheduling and communications to extend informational transparency and workforce management.
  • Processed inbound and outbound shipments with high accuracy by directing associate teams and managing sort processes.
  • Led compilation of assessment reports and data to maintain project effectiveness.
  • Planned and adopted optimal shipping and receiving strategies by selecting best couriers, routes and methods to minimize costs and enhance schedules.
  • Scheduled and taught in class defensive driving techniques, using Smith System of Driving 5 keys to train new drivers
  • Reviewed time records for 140 employees to verify accuracy of information.

Warehouse Picker

Airtron Heating & Air Conditioning
Indianapolis, IN
08.1999 - 10.2000
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Followed orders precisely for correct items, sizes and quantities.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Coordinated efficient shipping and receiving for 20 trucks each day while implementing continuous improvement strategies to optimize team performance

Bagger/Cashier/Produce Clerk

Marsh Supermarkets Indiana
Beech Grove, IN
06.1997 - 08.1999
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.

Education

Some College (No Degree) - Accounting, Geography, Geology

IUPUI
Indianapolis, IN

High School Diploma -

Beech Grove Sr High School
Beech Grove, IN
05.1999

Skills

  • Safety processes and procedures
  • Daily workflow improvement
  • Clerical Support
  • Team Leadership
  • Staff Scheduling
  • Training Management
  • Microsoft Outlook, Word and Excel
  • Self motivated

Certification

  • Certified Defensive Driving Instructor, Fedex - Aug 2019-present
  • Licensed forklift - May 2016-present
  • Not-for-hire License - Sep 2003-present

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Ops Lead/Team Leader

Federal Express
10.2000 - Current

Warehouse Picker

Airtron Heating & Air Conditioning
08.1999 - 10.2000

Bagger/Cashier/Produce Clerk

Marsh Supermarkets Indiana
06.1997 - 08.1999

Some College (No Degree) - Accounting, Geography, Geology

IUPUI

High School Diploma -

Beech Grove Sr High School
Andrew Pence