Andrew Peterson
Broken Arrow,OK
Summary
Excellent working experience with operations, QM, and safety standards for National Park(s). Comprehensive knowledge of applicable federal and state agency laws, statutes, policies and procedures. Knowledge of current practices and methods in the protection of resources for Historical National Park(s). Experienced in Interpretation techniques/philosophy and public speaking. Responsible for budgetary and financial management. Ensure compliance with state purchasing guidelines, policies, and procedures. Experience with HR practices and personnel management. Other skills/qualifications include CPR & First Aid certification(s) and experience with construction concepts (building, repair, maintenance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Park Manager
Arizona State parks
03.2018 - 03.2023
- Provided outstanding customer service
- Increased and strengthened merchandising and promotional strategies, improved customer engagement and overall sales.
- Respond and resolved complaints regarding workers, activities, and other site services rendered
- Responded to all inquiries from general public in prompt and professional manner
- Established and maintained customer and vendor relationships to access timely services in support of events.
- Safety inspection and maintenance for equipment/facilities. Repaired wiring, plumbing, equipment, and machinery as necessary
- Maintained compliance with State agency standards
- Accurately read, understand, and execute written instructions
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Responsible for coordination of wedding, reunion, and other events throughout park. Maintain calendar/deadlines and resolve related complaints or service issues
- Controlled store inventory and reviewed cash handling and operations reports.
- Exhibited excellent people skills during interaction with employees and customers.
- Responsible for wide variety of physical duties including pipe fitting, painting, carpentry, electrical repair, installation, building repair, drains, downspout, and gutter clearance.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Responsible for assigning work for 5+ staff; set schedules, ensure compliance with assigned duties, and motivated strong performance in key areas.
- Coached employees and trained on methods for handling various aspects of sales, conflict resolution, and difficult customer navigation.
Captain
Jerome Fire Depatment
0 2003 - Current
- Responded to Emergency fire, MVA, and rescue calls
- Administered stabilizing medical care to citizens
- Trained with other departments to facilitate mutual aid response
- Rescued fire victims and administered emergency medical aid
- Responded to emergency fire alarms quickly and effectively
- Operated type 1&6 fire apparatus
- Frequently lifted up to 100 pounds in course of extinguishing fires and treating injured persons
- Mentored and developed subordinates to create seamless, tight knit team
- Promoted teamwork, communication and conflict resolution among shifts, districts and other departments and agencies
Fire Academy Lab Technician Instructor
Yavapai Community College Fire Academy
01.2009 - Current
- Established local Independent contractor
- Performed mentor services for fire cadets in fire suppression and emergency medical procedures.
Reserve Firefighter/EMT
Clarkdale Fire District Station 21
01.2015 - 11.2016
- Performed Line Firefighter/EMT duties at Fire District 21
- Participated in training, civic events, life safety operations, and public education.
Machine Operator
Missany Engineering
04.2005 - 04.2012
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports
- Assisted drafters in developing structural design of products using drafting tools or computer-assisted design (CAD) or drafting equipment and software
- Used CNC and manual equipment to perform rough and finishing machining
- Operated heavy duty lathes, boring machines and mills, planers, shapers and grinders.
- Ensured quality of processes were maximized for companies benefit
- Ensured efficiency of machining capabilities.
- Operated forklifts, hoists and other material handling equipment
- Adhered to all safety protocols and safe work practices to reduce likelihood of injury.
- Supervised quality control of products
Education
Associate of Applied Science - Fire science
Yavapai College
Clarkdale, AZ05.2005
Skills
- Sales and Marketing
- Coaching and mentoring
- Project Management
- Retail Management
- Emergency Management
- Team Leadership
- Fire suppression
- Trauma assessments
Accomplishments
- 5 years of Service Award with Jerome Fire
- 10 years of Service Award with Jerome Fire
- 20 years of Service Award with Jerome Fire
- Jerome Fire Engineer
- Jerome Fire Lieutenant
- Jerome Fire Captain
- Shift Qualified Reserve with Clarkdale Fire District
- One year Recognition of Service with Clarkdale Fire District
Certification
- Arizona State and IFSAC FireFighter 1&2
- Arizona Certified Emergency Medical Technician
- AZ/OSHA Hazardous materials operations
- S-130/S-190 basic Firefighter Training & Wildland Fire Behavior
- S-131/S133 Type 1 Wild Land Firefighter crew boss
- I-100&L-180
ICS-200
IS-00700
IS-00800
- Rescue 3 International Technical Rope Rescue Tech
- Arizona State Fire Training Basic Fire Fighter Skills
Arizona State Fire Training Live Fire Training Intermediate
Arizona State Fire Training Smoke Plus
Arizona State Fire Training Strategies and Tactics
- Arizona Extreme Extrication School
- OSHA Lock out Tag out Certifacation
- Leadership 1,2,3
- Certified Interpretive Guide
- First ade and CPR
- Class D Drivers license
Timeline
Park Manager
Arizona State parks
03.2018 - 03.2023
Reserve Firefighter/EMT
Clarkdale Fire District Station 21
01.2015 - 11.2016
Fire Academy Lab Technician Instructor
Yavapai Community College Fire Academy
01.2009 - Current
Machine Operator
Missany Engineering
04.2005 - 04.2012
Captain
Jerome Fire Depatment
0 2003 - Current
Associate of Applied Science - Fire science
Yavapai College
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