Andrew Pham
Birmingham,AL
Summary
Driven and detail-oriented professional transitioning from Implementation to Quality Assurance, with a strong foundation in analytical thinking, technical skills, and problem-solving. Eager to apply knowledge of software testing, defect identification, and quality assurance practices to ensure reliable, high-quality software. Committed to continuous learning, new challenges, and collaborating effectively with team members to achieve organizational goals.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Implementation Specialist
NexbillPay
Birmingham
01.2024 - Current
- Build client portals, implement, train and coordinate launch dates
- Optimizing client needs with viable solutions within software integrations
- Created and maintained Bash scripts to automate payment file processing, enhancing software integration efficiency.
- Designed and implemented an automated phone system to streamline payment processing and improve consumer experience.
- Conducted web-based training sessions to ensure client proficiency in using the software platform.
- Resolved critical issues related to large balance files, identifying root causes and applying permanent fixes to maintain system accuracy and data integrity.
Education
Bachelor Degree - Computer Science
University of Alabama
Birmingham, AL01-2023
Associate Degree - General Studies
Gadsden State Community College
Gadsden, AL01-2018
Skills
- Software Development Life Cycle
- Python, Java, Javascript, HTML & CSS, SQL
- Zendesk, Salesforce
- Quality Assurance, Functional Testing, Regression
- Automation, Selenium, API Testing, CI/CD
Certification
- Introduction to Software Quality Assurance
- Automation and Modern Testing Tools
PROJECTS
- Cloud Based Security System
- Designed a Flask Web App through AWS that allows authenticated users to grant functionality in a secured home, Implemented AWS SNS technologies to alert users of authenticated messages, Built in multi-factor authentication (MFA) using AWS tools to enhance security for all logins.
- Ranch Management Software
- Designed a drone application to survey farmland, pinpoint livestock locations, and generate daily sales and profit reports, Built the user interface with JavaFX and Scenebuilder to create responsive and intuitive experience, Applied software design patterns including Composite, Visitor, and Adapter to ensure scalability and maintenance
Timeline
Implementation Specialist
NexbillPay
01.2024 - Current
Bachelor Degree - Computer Science
University of Alabama
Associate Degree - General Studies
Gadsden State Community College