Andrew Poor
Seattle,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Passport Agent
Department Of State
Seattle, WA
09.2023 - 01.2024
- Improved passport application processing times by streamlining and implementing efficient workflows.
- Ensured accuracy in data entry for passport applications, reducing errors and improving overall office efficiency.
- Maintained strict compliance with federal regulations and guidelines, ensuring all passport applications met required standards.
- Updated database records regularly with accurate information regarding passport applications'' status or any changes made during the review process.
General Clerk
Department Of Labor
Seattle, WA
06.2022 - 09.2023
- Streamlined office processes by implementing efficient filing and organizational systems.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Supported team members with various administrative tasks, contributing to a well-functioning office environment.
- Expedited document processing by skillfully utilizing office equipment such as scanners, copiers, and fax machines.
International Volunteer
IVHQ
Auckland, New Zealand
02.2019 - 04.2019
- Facilitated nature-based learning experiences for schools, community and corporate groups
- Lead litter data collection activities and litter data collection training workshops
- Planned and ran large-scale beach clean-up awareness-raising events
- Facilitated behavior change workshops with schools, corporations and community groups
- Helped to train and support a network of citizen scientists to run New Zealand's only nationwide beach litter monitoring program
Kitchen Assistant
Heavy Restaurant Group
Woodinville, WA
06.2018 - 01.2019
- Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Developed strong communication skills by coordinating effectively with front-of-house staff during busy shifts.
Education
Environmental Studies
Anglo-American University
Prague, CzechiaEnvironmental Studies
Humboldt State University
Arcadia, CAHigh School Diploma -
Redmond High School
Redmond, WA06.2015
Skills
- Data Entry Proficiency
- Document Verification
- Cross-Cultural Sensitivity
- Effective Communication
- Organizational Skills
- Customer Service Excellence
- Computer Literacy
- Multitasking Abilities
- Attention to Detail
Timeline
Passport Agent
Department Of State
09.2023 - 01.2024
General Clerk
Department Of Labor
06.2022 - 09.2023
International Volunteer
IVHQ
02.2019 - 04.2019
Kitchen Assistant
Heavy Restaurant Group
06.2018 - 01.2019
Environmental Studies
Anglo-American University
Environmental Studies
Humboldt State University
High School Diploma -
Redmond High School