Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Leadership Experience
Timeline
Generic
Andrew Potter

Andrew Potter

McKinney,Tx

Summary

Dedicated professional with strong client management skills and a focus on customer satisfaction. Proven ability to create impactful documentation and guidebooks, enhancing organizational efficiency.

Overview

4
4
years of professional experience

Work History

Account Manager

State Farm
McKinney, Texas
05.2025 - 08.2025
  • Managed and created documents for clients.
  • Assisted clients with any concerns or payments.
  • Created Excel sheets to help organize PTO, and sales leads.
  • Created an intern guidebook for all future interns.
  • Helped setup and run charity events on behalf of the firm.

Team Member

Academy Sports and Outdoors
McKinney, Tx
03.2024 - 08.2024
  • Worked as a cashier while learning how to work well with customers.
  • Assisted in finding ways to help improve customer experiences inside the store.

Team Member

Shake Shack
McKinney, Tx
06.2023 - 01.2024
  • Fulfilled in daily operations, serving over 900 customers per shift, ensuring customer satisfaction and efficiency.

Shift Leader

Spring Creek Barbecue
McKinney, Tx
02.2022 - 09.2022
  • Trained new employees in customer service, safety protocols, and how to perform at each station.

Education

Bachelor of Science - General Business, Real Estate

The University of Alabama
Tuscaloosa, AL
05.2028

High School -

Mckinney North High School
Mckinney, Tx
05.2024

Skills

  • Collaborative teamwork
  • Conflict resolution
  • Sales
  • High-quality results under pressure
  • Customer relations
  • Forging ideas

Accomplishments

  • Finished top 15% in graduating class in high school (60/515)
  • Graduated in the top 15% of class (60/515), demonstrating academic excellence and commitment to personal growth
  • Varsity Tennis
  • Honored as Rotary Student of the Month for leadership in community service and consistent academic achievement, 04/24
  • Presidential scholarship to The University of Alabama
  • Received full scholarship to attend Rotary Youth Leadership Awards (RYLA) camp, based on leadership skills and community involvement
  • Achieved 1st Team All-District honors while maintaining high academic standards, showcasing dedication to both athletics and academics.

Volunteer Experience

  • Young Mans Service League, Organized and participated in community service projects
  • Hugs Cafe, Assisted in preparing and serving meals, enhancing social inclusion for individuals with disabilities through supportive engagement
  • McKinney Parks Foundation, Contributed to park clean-up and beautification projects, helping to maintain green spaces for community enjoyment
  • Streetside Showers, Supported homeless outreach by helping clean and restock showers
  • Samaritan Inn, Volunteered in shelter operations, assisting with meal preparation and providing a welcoming environment for shelter residents
  • Mane Gait, Supported equine therapy sessions for individuals with disabilities, assisting with horse care and participant interactions
  • Mack Town Miracles Food Drive, Organized food collection and distribution efforts, ensuring that donated items reached families in need during critical times

Leadership Experience

Camper, Camp RYLA (Rotary Youth Leadership Award), Midlothian, TX, 05/23 - 06/23, Awarded full Rotary Club scholarship for leadership potential and community involvement

Timeline

Account Manager

State Farm
05.2025 - 08.2025

Team Member

Academy Sports and Outdoors
03.2024 - 08.2024

Team Member

Shake Shack
06.2023 - 01.2024

Shift Leader

Spring Creek Barbecue
02.2022 - 09.2022

Bachelor of Science - General Business, Real Estate

The University of Alabama

High School -

Mckinney North High School

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