Andrew Pretari
Livermore,CA
Summary
Dynamic professional with a proven track record at American Swim Academy, excelling in program development and staff training. Adept in strategic planning and data analysis, I enhanced student engagement and satisfaction. A collaborative team player, I implemented process improvements that streamlined operations and elevated service quality.
Overview
28
28
years of professional experience
Work History
Assistant Director
American Swim Academy
11.2006 - Current
- Led development and implementation of innovative swim programs, enhancing student engagement and retention.
- Collaborated with management to streamline operational processes and improve service delivery efficiency.
- Mentored and trained staff on best practices in aquatic instruction and safety protocols, fostering a culture of excellence.
- Analyzed customer feedback to identify areas for improvement, resulting in enhanced program offerings and participant satisfaction.
Director On Duty
La Petite Baleen
06.1998 - 06.2006
- Supervised daily operations to ensure exceptional service quality and customer satisfaction.
- Trained and mentored staff on operational procedures and best practices for efficiency.
- Implemented process improvements that enhanced workflow and reduced service delays.
- Managed inventory levels, ensuring accurate stock counts and timely reordering of supplies.
Education
High School Diploma -
South San Francisco High School
South San Francisco, CANo Degree - General Education
Skyline College
San Bruno, CASkills
- Customer Service
- Staff management
- Creative direction
- Strategic planning
- Data analysis
- Team Player
Accomplishments
- Achieved Employee of the Year 2019.
- Supervised team of 100+ staff members.
Timeline
Assistant Director
American Swim Academy
11.2006 - Current
Director On Duty
La Petite Baleen
06.1998 - 06.2006
High School Diploma -
South San Francisco High School
No Degree - General Education
Skyline College