Andrew Pugel

• Ensuring that all passengers with any disability are safely brought to their destination,
• Pre boarding flights
• isle chair asst
• answering radio
• any customers in the Denver airport for FRONTIER,DELTA,JET BLUE, BREEZE, AND SOUTHWEST AIRLINES.

• Ensured compliance with workplace safety regulations by providing training sessions for all staff members.

Flagship – 2nd/3rd shift supervisor

5/2024 – current

· Continual supervision of cleaning on B concourse and A concourse west

· Supervise over 60 employees

· In charge of scheduling, time keeping, assignment of employees to their areas, over see projects needed throughout the airport.

· Able to run the following machines:

§ Kracher 150

§ Isurb Chariot

§ IVAC chariot

§ IVAC extractor

§ Tenant T7 scrubber

§ Side-by-side

§ Radiant

§ Upholstery cleaner

§ Cimax machine

§ Carpet spotter

§ Carpet steamer

§ Gene high lift

• Oversaw 80 employees for Delta airlines janitorial service, sky club cleaning, and oversize baggage.
• Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
• Conducted regular meetings with senior management team to review progress against established objectives.
• Performed routine audits of internal controls in order to maintain accuracy of financial records.
• Maintained relationships with vendors to obtain the best pricing on supplies and materials.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Administered employee discipline through verbal and written warnings.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Created schedules and monitored payroll to remain within budget.
• Trained employees on duties, policies and procedures.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Recruited, trained and empowered employees to achieve key performance indicators.

• Checking in passengers in the lobby
• working/boarding flights
• Resolved customer complaints promptly and efficiently.
• Provided exceptional customer service to ensure customer satisfaction.
• Rebooking passengers
• driving jet bridges
• working with team members to ensure get service

• Oversight for overnight cleaning to A/C at southwest airlines
• all A/C include 737- 700,800,900, max 8,9
• Deep cleaning DC1,DC2
• Ensuring all paperwork for A/C is done
• Carpet cleaning for A/C is completed

• Cabin service for United with Lav and water
• Night shift manager with about 100 employees
• TSA searches
• RONS
• DEEP CLEANING
• CARPET CLEANING
• A/C INCLUDING
• 737 800/900, MAX 9 AND MAX 8
• 777- 200/300
• 787- 800/900
• AIRBUS 319/320
• CRJ 200,300,700
• EMBAER 175

• Ramp for flights such as NBA,NHL,MLB, AND NFL
• Followed safety procedures such as using reflective gear while working on the ramp.
• Monitored weather conditions regularly in order to adjust operations accordingly when needed.
• Checked flight manifests to ensure accuracy of luggage loaded onto planes.
• Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
• Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
• Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.

Working overnight taking care of patients with disabilities in skilled and psych care.

Showering, dressing, and feeding patients.

• Assisted nurses with treatments or procedures as directed by licensed personnel.
• Answered call lights promptly and responded to requests for assistance from patients or family members.
• Responded quickly during emergency situations in accordance with hospital protocols.
• Provided emotional support and comfort to patients when needed.
• Recorded information regarding food intake and output of patients.
• Demonstrated respect for patient rights and privacy while providing care services.

• Deicing A/C for United airlines
• Making sure all ice and snow are removed from A/C before take off
• Using and learning different types of glycol
• using different kinds of trucks for spraying A/C

• Cabin cleaning for American airlines
• oversight of 20 empolyees
• 10 RONS a night
• deep cleaning
• types of A/C 737-800,900 airbus 321