Andrew Ramirez Hernandez
Santa Paula,CA
Summary
Driven Busser and Cashier Leader with Number years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
4
4
years of professional experience
Work History
Restaurant Busser
Country Harvest Restaurant
Newbury Park, CA
06.2018 - Current
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing and post- bussing duties such as vacuuming surrounding floors and removing large waste.
- Provided respectful and humble busing service I catering for deer customers especially events and funerals
- Also washed dishes at entry level for six months(2018)
Frozen Yogurt Shop Worker
Yogurtland And Westlake
Westlake Village, CA
07.2022 - 08.2022
- Kept kitchen, counter and dining areas deeply cleaned and sanitized consistently.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction and relationships with returning customers.
- Checked on dining areas frequently to clean up spills, wipe down tables, machines, and restock stations.
- Helped train and educate new employees
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments and silverware and napkins.
Food and Beverage Cashier
Farmer Boys
Newbury Park, CA
04.2019 - 08.2021
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Provided correct change to customers while following cash handling policies and procedures.
- Engaged customers to help create superior food and beverage experience.
- Replaced CO2 tanks and soda syrups when depleted.
- Assisted counter staff in packing ready orders and distributing to customers for walk-in and Drive thru
- Made condiments such as ranch/chili ranch, Thousand Island, Blue cheese…(etc)
Education
Economics
Newbury Park High School
Newbury Park, CA06.2022
Skills
- Persuasive Approach
- Table Bussing
- Surface Transportation
- Customer Relations
- Work Coordination
- Special Events
- Problem Detection and Resolution
- Guest Experience Management
- Station Preparation
- Creative Solutions
- Suggestive Selling
- Safety Protocols
- Organizing Supplies
- Social with Customers and Staff
Timeline
Frozen Yogurt Shop Worker
Yogurtland And Westlake
07.2022 - 08.2022
Food and Beverage Cashier
Farmer Boys
04.2019 - 08.2021
Restaurant Busser
Country Harvest Restaurant
06.2018 - Current
Economics
Newbury Park High School
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