Andrew Ramos
Brooklyn,NY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.Hard working detail oriented team player.
Overview
22
22
years of professional experience
Work History
Apparel Sales Associate
Trends Clothing
05.2008 - 04.2023
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Processed incoming stock and documented product information to manage inventory levels.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Auto Sales Consultant
Popular Ford Sales Inc.
01.2001 - 04.2008
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Education
High School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NY06.1999
Skills
- Sales and inventory management
- Overcoming Objections
- Prospecting Skills
- Client Development and Retention
- Critical Thinking
- Merchandising Proficiency
- Strong Communication and Interpersonal Skills
- Customer Service and Assistance
- Organization and Efficiency
Languages
Spanish
Native or Bilingual
Timeline
Apparel Sales Associate
Trends Clothing
05.2008 - 04.2023
Auto Sales Consultant
Popular Ford Sales Inc.
01.2001 - 04.2008
High School Diploma -
Franklin Delano Roosevelt High School
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