Jennaya Joseph
Miami,FL
Summary
Results-driven customer service professional with experience in retail sales and administrative support. Strong organizational and multitasking skills facilitate efficient operations and enhance client interactions. Focused on fostering teamwork and maintaining high customer service standards, while delivering positive shopping experiences in dynamic environments.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Apparel sales associate
Jd sport
Miami, FL
03.2026 - Current
- Guided customers in selecting apparel based on preferences to enhance satisfaction.
- Created and maintained appealing store displays to increase product visibility.
- Collaborated with team members to foster a positive shopping environment.
- Managed inventory organization and restocking to ensure product availability.
- Monitored sales floor for cleanliness and safety compliance.
- Organized clothing racks by size, color, and style for easy customer access.
- Greeted customers upon entry to create welcoming atmosphere.
- Operated cash registers accurately while processing various payment methods.
Retail Sales Intern
Dick's Sporting Goods
01.2026 - 01.2026
- Assisted 50+ customers per shift, ensuring exceptional customer service and satisfaction.
- Provided accurate sizing and product information to enhance customer satisfaction. while maintaining organized sales floors and fitting rooms.
- Supported merchandising standards and collaborated with team members to enhance shopping experience during high-volume business hours.
Assistant Intern
Infinite Ways Network
North Miami, FL
06.2025 - 06.2025
- Honed workplace skills in organization, teamwork, and time management through practical application.
- Supported daily operations and administrative tasks to ensure smooth workflow.
- Communicated professionally with staff and clients.
- Participated in daily tasks within a professional work setting.
- Managed data entry for event registrations and volunteer tracking systems.
- Collaborated with team members to brainstorm innovative program ideas.
- Provided administrative support by scheduling meetings and organizing files.
Retail Sales Associate
Flea Market
01.2023 - 05.2025
- Delivered exceptional customer service in fast-paced retail environment, assisting customers with product selection to enhance satisfaction and drive repeat business.
- Collaborated with team members to achieve sales goals, fostering a welcoming shopping experience that encouraged customer loyalty.
- Processed cash and card transactions accurately using POS systems, maintaining organized merchandise displays, and supporting daily store operations.
Assistant
Barber Shop
01.2022 - 01.2024
- Facilitated daily business operations by welcoming clients, scheduling appointments, organizing records and inventory, processing payments, and ensuring a clean, professional environment.
- Scheduled appointments and managed the booking system efficiently.
- Managed customer service inquiries and provided product recommendations, contributing to efficient front desk operations.
- Upheld shop cleanliness and organization standards to enhance customer experience.
- Uphold shop cleanliness and organization standards to enhance customer experience.
Education
ASSOCIATE DEGREE -
MIAMI DADE COLLEGE - WOLFSON CAMPUS
Miami, FL06-2028
HIGH SCHOOL DIPLOMA -
NORTH MIAMI SENIOR HIGH SCHOOL
Miami, FL01-2025
Skills
- Retail sales strategies
- Transaction processing
- Customer satisfaction tracking
- Inventory control
- Sales data analysis
- Time management
- Organizational skills
- Multitasking abilities
- Team collaboration
- Collaborative teamwork
- Verbal communication
- Customer communication
- Promotional tactics
- Problem solving
Languages
English
Native/ Bilingual
Creole
Native/ Bilingual
Affiliations
- psychology club
Timeline
Apparel sales associate
Jd sport
03.2026 - Current
Retail Sales Intern
Dick's Sporting Goods
01.2026 - 01.2026
Assistant Intern
Infinite Ways Network
06.2025 - 06.2025
Retail Sales Associate
Flea Market
01.2023 - 05.2025
Assistant
Barber Shop
01.2022 - 01.2024
ASSOCIATE DEGREE -
MIAMI DADE COLLEGE - WOLFSON CAMPUS
HIGH SCHOOL DIPLOMA -
NORTH MIAMI SENIOR HIGH SCHOOL