Symone Joseph
New Iberia,LA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
Work History
Apparel Sales Associate
Walmart
New Iberia, LA
08.2023 - Current
- Utilized POS systems efficiently while ensuring accuracy during checkout processes.
- Implemented promotional strategies to increase sales volume through effective merchandising techniques.
- Managed inventory levels by restocking shelves with new merchandise as needed.
- Fostered relationships with existing clients by providing excellent customer service.
- Organized clothing racks according to size, color, style or other criteria for easy identification by customers.
- Identified customer complaints or issues and provided prompt solutions to resolve them.
Sales Associate
Ross Dress for Less
New Iberia, LA
03.2022 - 05.2023
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Used technology resources to assist customers in locating and selecting items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Prepared merchandise for purchase or rental.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Movie Theater Employee
The Grand Theater
New Iberia, LA
04.2021 - 05.2023
- Operated cash registers to process customer transactions for tickets and concession items.
- Performed daily inventory counts on concession products such as popcorn, candy, fountain drinks.
- Provided excellent customer service by addressing questions or concerns from guests promptly and politely.
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Managed cash and credit transactions and balanced registers after shifts.
- Managed online and phone reservations, ensuring accuracy and customer satisfaction.
- Implemented promotional activities and upsold products to maximize revenue.
Education
High School Diploma -
Thibodaux High School
Thibodaux, LA05-2019
Skills
- Store maintenance
- Upselling strategies
- Stock replenishment
- Retail Merchandising
- Customer Assistance
- Cash Handling
- Facilities Maintenance
Timeline
Apparel Sales Associate
Walmart
08.2023 - Current
Sales Associate
Ross Dress for Less
03.2022 - 05.2023
Movie Theater Employee
The Grand Theater
04.2021 - 05.2023
High School Diploma -
Thibodaux High School
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