Ava Cha
Portland,OR
Summary
I am a personable and reliable individual with strong work ethic and excellent attention to detail. Knowledge of proper cleaning techniques and safety protocols ensures thorough sanitation and cleanliness. Dedicated to creating clean and hygienic environment for clients and colleagues. I developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Apparel Sales Associate
Dick's Sporting Goods, Inc
06.2024 - 10.2024
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Left due to lack of care for employees
Cashier
Michael's Arts & Crafts Store
09.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Seasonal employee
Sales Associate
HomeGoods
08.2022 - 02.2023
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Left due to health issues
Education
High School Diploma -
Roosevelt High School
6941 N Central St06-2024
Skills
- Goal-oriented mindset
- Store maintenance
- Brand representation
- Sales floor organization
- Time management abilities
- Cleaning and sanitizing
- Reliability and punctuality
- Interior and exterior cleaning
- Floor care expertise
- Multitasking
- Routine Maintenance
- Professionalism
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 7 staff members in the stock room.
- Worked 10 overtime hours during the holiday season at the request of management.
- Exceeded monthly quota 5 times.
Languages
English
Native or Bilingual
Hmong
Native or Bilingual
Spanish
Limited Working
Interests
- Music
- Photography
- I have a passion for photography and editing photos
- Hiking
- Participating in fundraising events to support local charities, schools, or community projects
- Documenting and sharing travel experiences
- Reading
- Personal Development and Self-Improvement
Timeline
Apparel Sales Associate
Dick's Sporting Goods, Inc
06.2024 - 10.2024
Cashier
Michael's Arts & Crafts Store
09.2023 - 01.2024
Sales Associate
HomeGoods
08.2022 - 02.2023
High School Diploma -
Roosevelt High School