Dynamic Operations Manager with a proven track record at Distance Brother's Transportation Services, enhancing fleet safety and efficiency. Experienced with safety management and DOT compliance enforcement. Excelled in team leadership, driver training and operations management, significantly improving performance outcomes and reducing bus downtime. Skilled in logistics oversight and fostering professional relationships, demonstrating an unsurpassed work ethic and problem-solving abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Distance Brother's Transportation Services
03.2013 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular bus inspections, identifying potential hazards and ensuring prompt resolution.
Conducted regular safety meetings, identifying areas for improvement and developing action plans to address them.
Evaluated incident reports, determining root causes and implementing preventive measures to avoid recurrence.
Conducted investigations into incidents and reported on findings.
Coached employees, managers, and executives on effective safety policies.
Led hiring, onboarding and training of new drivers to fulfill business requirements.
Improved fleet efficiency by implementing preventive maintenance schedules and coordinating timely repairs.
Implemented GPS tracking technology to monitor vehicle locations, ensuring efficient dispatching and route planning efforts were employed throughout the organization''s operations.
Enhanced driver training programs to promote safe driving practices and improve overall fleet safety records.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Provided all drivers with pertinent safety materials regarding rules and regulations.
Supervised maintenance team and effectively delegated assignments to optimize processes.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Promoted teamwork among colleagues by proactively assisting others when needed.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely transport of passengers to desired destinations.
24 hour dispatch.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Inspected and tested vehicles and work with mechanic to provide maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Reduced downtime by efficiently completing maintenance tasks and repairs on time.
CDL B Driver
Supported training initiatives for new drivers by sharing industry knowledge, best practices, and safety guidelines.
Developed strong relationships with clients through consistent communication and professional demeanor during trips.
Education
No Degree - Emergency Medicine
Del Mar College
Corpus Christi, TX
Skills
Team Leadership
Operations Management
Customer Service
Decision-Making
Excellent communication skills
Logistics Oversight
Unsurpassed work ethic
Problem-Solving
Punctual and Dependable
Safety Management
Driver Scheduling
Certification
Commercial Drivers License B
Timeline
Operations Manager
Distance Brother's Transportation Services
03.2013 - Current
Commercial Drivers License B
No Degree - Emergency Medicine
Del Mar College
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