ANDREW RICHARDS JR.
Stamford
Summary
Proven versatile young leader with excellent communication skills, obtaining the ability to motivate others and to collaborate on goals. Always wearing a smile, and ready to help others.
Overview
7
7
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
AHOLD USA
05.2022 - Current
- Problem solve customer complaints
- Fulfill customer requests for orders via telephone and online.
CUSTOMER SERVICE REPRESENTATIVE
TACO BELL
01.2021 - 05.2022
- Supervised Night shift staff
- Ensured orders were prepared correctly and that customers were satisfied
- Monetary transaction.
APPRENTICE TO MASTER PLUMBER
07.2017 - 03.2020
- Under the supervision of Master Plumber, troubleshot boiler issues, and changed boilers and hot water tanks
- Checked pipelines for leaks and helped with repairs
- Fixed and replaced faucets
- OSHA 10 and 30 Certified.
Education
CERTIFICATE - CYBER SECURITY
COURSERA BY GOOGLE
Online09.2024
B.S. - Psychology
WELLS COLLEGE
08.2019
HIGH SCHOOL DIPLOMA - General High school education
LAWRENCE WOODMERE ACADEMY
05.2019
Skills
- Quick learner and eager to learn
- Team player
- Always ready to work
- Fulfills all orders accurately and efficiently using a hand-held device with Vmware
- Handling Computer Software and maintaining a printer
- Provide courteous friendly and effective communication with team members
- Excellent project/Time management
- Advanced problem solving
- Excellent verbal and written communication skills
- Proficient in Microsoft Word and Microsoft Excel
- Familiar with Python and Linux programming language
- Problem-solving abilities
- Critical Thinking
Timeline
CUSTOMER SERVICE REPRESENTATIVE
AHOLD USA
05.2022 - Current
CUSTOMER SERVICE REPRESENTATIVE
TACO BELL
01.2021 - 05.2022
APPRENTICE TO MASTER PLUMBER
07.2017 - 03.2020
CERTIFICATE - CYBER SECURITY
COURSERA BY GOOGLE
B.S. - Psychology
WELLS COLLEGE
HIGH SCHOOL DIPLOMA - General High school education
LAWRENCE WOODMERE ACADEMY
Similar Profiles
Seghen GhileSeghen Ghile
Senior Pharmacy Manage at Ahold USASenior Pharmacy Manage at Ahold USA
Douglas SpakDouglas Spak
Field Service Technician Level 2 at HCLTech - Ahold USA AccountField Service Technician Level 2 at HCLTech - Ahold USA Account
Wilmon RobinsonWilmon Robinson
Administrator/Operations Agent II at USA AholdAdministrator/Operations Agent II at USA Ahold