Andrew Rosiere
Metairie,LA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
11
11
years of professional experience
Work History
Tote maker
LSR Sugar
Gramercy, Louisiana
05.2026 - Current
- Cutting sugar bags
- Breaking down pallets
- Driving forklifts (certified as well)
- Building totes
- Completed day-to-day duties accurately and efficiently.
Sales Associate
John’s Tuxedos
Metairie, LA
10.2021 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed credit card transactions quickly and securely.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Answered store and merchandise questions and led customers to wanted items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Answered incoming telephone calls to provide store, products and services information.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Received and displayed product shipments on store retail shelves upon delivery.
- Handled returns and exchanges according to company policies.
Bartender
Red Eye bar
New Orleans, Louisiana
12.2021 - 12.2023
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Performed opening and closing duties including restocking supplies.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Greeted frequent visitors by name and explained new promotions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Collected and organized daily till totals and tips.
- Effectively multitasked within fast-paced environment.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
- Managed accurate bar tabs and processed cash and credit card transactions.
Crew Member
Trader Joe's
Metairie, LA
09.2017 - 09.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Sandwich Artist
Jimmy John's
Metairie, Louisiana
08.2015 - 08.2017
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Organized inventory for efficient restocking of products.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Education
Biology
Delgado Community College
New Orleans, LA05-2018
Biology
Southeastern Louisiana University
Hammond, LASkills
- Order Processing
- Promotional support
- Contract Preparation
- Payment Processing
- Sales Development
- Customer Needs Assessment
- Product Sales
- Upselling
- Reliable and punctual
- Positive and professional
- Cash Handling
- Listening skills
- Complex Problem-solving
- Relationship building
- Professional demeanor
- Merchandise display
- Verbal/written communication
- Product sales
Hobbies
- Traveling
- Spending time with my family
- The gym
Timeline
Tote maker
LSR Sugar
05.2026 - Current
Bartender
Red Eye bar
12.2021 - 12.2023
Sales Associate
John’s Tuxedos
10.2021 - Current
Crew Member
Trader Joe's
09.2017 - 09.2021
Sandwich Artist
Jimmy John's
08.2015 - 08.2017
Biology
Delgado Community College
Biology
Southeastern Louisiana University