Andrew Rozum
Visalia,CA
Summary
Extremely personable barista that prides himself on customer service skills and the enhancement of the customer experience. Team player that provides a positive and uplifting work environment. Energetic, hardworking and punctual.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Visalia, CA
09.2020 - 07.2022
- Provided friendly and personable service to all customers.
- Ensured an amazing customer experience for each patron by understanding individuals' needs and working quickly and efficiently.
- Maintained a positive and friendly work environment with all of the other baristas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided quality beverages to each customer by following the recipe and anticipating individuals needs.
Barista
Target
Tulare, CA
12.2023 - 05.2024
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Salesman
Moxie Pest Control Of Ohio
Cleveland, OH
05.2024 - 07.2024
- Greeted customers and provided information about products and services.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Addressed customer questions and concerns regarding products and services.
Lifegaurd
City Of Visalia
Visalia, CA
05.2019 - 08.2023
- Responded quickly to medical emergencies in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Educated patrons about safe swimming practices through public announcements.
- Assisted with swim lessons for guests and members of the facility.
Education
Associate of Arts - Kinesiology
College of The Sequoias
Visalia, CA05-2022
Bachelor of Arts - Kinesiology
Fresno State
Fresno, CASkills
- Exceptional customer service
- Complex Problem-Solving
- Up-selling
- Sales expertise
- Beverage Preparation
- Friendly and outgoing
Timeline
Salesman
Moxie Pest Control Of Ohio
05.2024 - 07.2024
Barista
Target
12.2023 - 05.2024
Barista
Starbucks
09.2020 - 07.2022
Lifegaurd
City Of Visalia
05.2019 - 08.2023
Associate of Arts - Kinesiology
College of The Sequoias
Bachelor of Arts - Kinesiology
Fresno State