Summary
Overview
Work History
Education
Skills
Websites
Timeline
AssistantManager

Salena McAdam

Jersey City,NJ

Summary

Motivated Barista with exceptional social skills, communication abilities and customer service background. I can quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Jersey city, NJ
04.2016 - 09.2018
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Monitored supply levels at counter and maintained customer areas to meet typical demands
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Controlled line and crowd with quick, efficient service
  • Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.

Education

Henry Snyder High School
01.2018

Skills

  • Exceptional customer service
  • Exceptional Customer Service
  • Inventory Management
  • Adaptive and creative
  • Excellent memory
  • Sales expertise
  • Creative problem solving
  • Money handling abilities
  • Analytical and Critical Thinking
  • Food safety certified
  • Product Knowledge
  • Store Maintenance

Timeline

Barista

Starbucks
04.2016 - 09.2018

Henry Snyder High School

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Salena McAdam