Andrew Rutberg
Las Vegas,NV
Summary
Phlebotomist with proven expertise in blood collection and laboratory procedures. Achieved 98% patient satisfaction through effective communication and strict adherence to safety protocols, including HIPAA compliance. Dedicated to enhancing patient experiences while upholding high standards of care and infection control.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Phlebotomist
Talent Testing Services
Las Vegas, NV
06.2024 - 03.2025
- Drew blood and performed oral swabs for actors in the adult film industry to test for STDs, ensuring compliance with health standards and receiving 98% satisfaction in client feedback through professional service delivery.
- Collected blood samples from patients following established safety protocols.
- Prepared and labeled specimens for laboratory testing and analysis.
- Maintained accurate records of patient information and sample collection details.
Phlebotomist
Quest Diagnostics
Las Vegas, NV
03.2022 - 10.2023
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Conducted venipuncture and other CT procedures.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Monitored patients for reactions and verified sample quality.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples following clinical protocols.
- Organized daily work based on collection priority.
- Documented specimen collection by initialing, dating, and noting times to maintain accurate tracking and compliance.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Used personal protective equipment correctly to protect coworkers and patients.
- Cultivated positive relationships with patients, staff, and clinical personnel to foster trust and enhance patient experience.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Owner/Operator
Best Defense Computer Services
Las Vegas, NV
06.1991 - 02.2022
- Created business plan and established processes to deliver superior [Product or Service] to customers.
- Oversaw daily business operations to ensure efficiency and service quality.
- Consulted with customers to assess needs and propose optimal solutions.
- Resolved customer complaints by gathering information and making informed decisions to enhance satisfaction.
- Assessed income and expenses and adapted plans to improve profit levels.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed and nurtured lasting customer relationships by projecting a professional corporate image and responding quickly to logistical and scheduling issues.
Laboratory Medical Technologist
St. Rose Dominican Hospitals
Henderson, NV
05.1991 - 11.1996
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Analyzed laboratory findings to check accuracy of results.
- Evaluated and interpreted laboratory results for diagnosis, contributing to informed patient care decisions.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
- Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology, and blood group, assessing compatibility for transfusion purposes.
- Utilized microscopy, spectrophotometry and chromatography following procedures for accurate results.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Trained and oriented new medical technologists in test performance and interpretation, enhancing team competency.
- Participated in quality improvement programs to ensure accuracy and timeliness of laboratory testing, aligning services with customer needs.
- Participated in evaluation of new laboratory techniques, products and instruments.
- Prepared tissue for microscopic examination by pathologists.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Paramedic
University Of Medicine And Dentistry Of NJ
Camden, NJ
06.1984 - 09.1989
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Managed daily emergencies in collaboration with firemen and EMTs to ensure effective response.
- Adjusted treatment plans swiftly based on evolving patient conditions and responses.
- Built rapport with coworkers and local hospital staff to enhance patient care coordination.
Education
Nursing Assistance -
College Of Southern Nevada
Las Vegas, NV10-2018
Basic EKG -
College Of Southern Nevada
Las Vegas, NV09-2018
Associate of Science - Paramedic
University of Medicine And Dentistry
Camden, NJ09-1989
Bachelor of Science - Medical Laboratory Technology
Stockton State College
Pomona, NJ06-1989
High School Diploma -
Atlantic City High School
Atlantic City, NJ06-1984
Skills
- Blood collection techniques
- Venipuncture preparation
- Specimen handling
- Infection control and quality assurance
- HIPAA compliance
- Patient support and testing
- Data entry and management
Certification
- Nevada Lab Assistant
Timeline
Phlebotomist
Talent Testing Services
06.2024 - 03.2025
Phlebotomist
Quest Diagnostics
03.2022 - 10.2023
Owner/Operator
Best Defense Computer Services
06.1991 - 02.2022
Laboratory Medical Technologist
St. Rose Dominican Hospitals
05.1991 - 11.1996
Paramedic
University Of Medicine And Dentistry Of NJ
06.1984 - 09.1989
Nursing Assistance -
College Of Southern Nevada
Basic EKG -
College Of Southern Nevada
Associate of Science - Paramedic
University of Medicine And Dentistry
Bachelor of Science - Medical Laboratory Technology
Stockton State College
High School Diploma -
Atlantic City High School