Andrew Saunders
International Studies Student
Fredericksburg,VA
Summary
Skilled at using educational knowledge and industry expertise to achieve exceptional results. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with common software applications and research methodologies.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Wellness Attendant
YMCA Of The USA
Falmouth, Virginia
05.2019 - 08.2021
- Served as the primary contact for incoming phone calls.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Mentored newly hired employees on company policies, cleaning procedures and customer service techniques.
- Assisted customers with setting appointments, facility use reservations, and arranging merchandise pick-up.
- Initiated outbound calls to respond to inquiries and to follow-up with previous contacts.
- Took part in community outreach programs to help families of low income during the Christmas season and sending their children back to school.
Education
Bachelor of Arts - International Relations
Virginia Tech
Blacksburg, VA 08.2020 - Current
Bachelor of Arts - National Security And Foreign Affairs
Virginia Tech
Blacksburg, VA 08.2020 - Current
Skills
Written Communication
Problem-Solving
Cultural Awareness
Professional telephone demeanor
Training development aptitude
Timeline
Bachelor of Arts - International Relations
Virginia Tech
08.2020 - Current
Bachelor of Arts - National Security And Foreign Affairs
Virginia Tech
08.2020 - Current
Wellness Attendant
YMCA Of The USA
05.2019 - 08.2021