ANDREW SAYAH
Springfield,Vermont
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Self Employed
Andrew Sayah
01.2020 - Current
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Small Business Specialist
TD Bank
08.2023 - 03.2024
- Collaborated with cross-functional teams to deliver exceptional customer service, addressing clients'' unique needs and challenges.
- Managed a diverse portfolio of small businesses spanning multiple industries, demonstrating adaptability and versatility as a Small Business Specialist.
- Assisted clients in securing loans or funding from various sources by preparing comprehensive business plans and proposals.
- Served as a mentor and advisor to new entrepreneurs, sharing insights on best practices in business management, marketing strategies and sales techniques.
- Developed customized solutions of deposit, lending, and other products for small business customers.
- Prospected for new business through networking, community outreach, and customer referral generation.
- Increased client satisfaction by providing personalized small business solutions and support.
Teller
TD Bank AMCB
05.2022 - 08.2023
- Guided customers in selecting appropriate financial products for individual needs
- Greeted customers with professionalism and friendly and courteous demeanor
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Cross-sold bank products and services to customers
- Responded to banking inquiries and requests from customers
- Created connections and developed rapport with customers to provide personalized service
- Opened new checking and savings accounts, money market accounts and safe deposit boxes
- Answered telephones to assist customers with questions and inquiries
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Followed up with customers regarding product functionality and overall satisfaction
- Logged details of customer service calls in computer system following correct protocols.
Line Cook
Crown Point Country Club
06.2021 - 05.2022
- Assisted in the daily preparation of food items in accordance with recipes
- Maintained knowledge of menu items and ingredients to meet customer requests and dietary restrictions
- Opened or closed kitchen as dictated by department scheduling
- Worked with other members of the kitchen staff to ensure efficient service
- Maintained favorable working relationships with team members, promoting productive kitchen environment
- Adhered to dress code and hygiene guidelines to promote food safety and sanitation.
Banker III
Peoples United Bank
12.2019 - 05.2022
- Initiated quality financial wellness conversations to add value to customers relationships
- Offered sound financial advice to clients and helped them to make informed decisions regarding their financial investments
- Assisted customers with routine inquiries regarding account balances and accounted information
- Mentored and trained new employees in banking, loan processing, and customer service operations
- Referred customers to specialists and other lines of business to fulfill specialized needs
- Acted as digital ambassador to transition customers to digital solutions
- Developed and implemented strategies to increase loan applications, as well as customer satisfaction
- Engaged in banker readiness by developing in-depth knowledge of consumer and small business products and services
- Called customers to make aware of current bank promotions
- Created continuous client relationships by providing knowledgeable information on banking products and services
- Met with customers to discover financial needs and provide product recommendations
- Examined, evaluated and process loan applications
- Established and maintained relationships with individual and business customers and provided assistance with problems these customers may encounter
- Found and attracted new business.
Daycare Assistant
Chickadee's Nest Daycare
01.2013 - 07.2021
- Followed all licensing guidelines and company standards to ensure the daily care of every child
- Organized small groups of children while transitioning to and from outdoor play
- Instructed children in age-appropriate games and activities
- Helped children develop positive interpersonal relationships with peers and adults
- Supervised outdoor playtime to support child safety
- Assisted lead teacher with snack time, arts and crafts, and putting children down for naps
- Taught basic concepts related to colors, numbers, and shapes.
Retail Specialist
The Vermont Country Store
08.2016 - 12.2019
- Exchanged merchandise for customers and accepted returns
- Answered questions regarding store and merchandise
- Greeted customers and ascertained what each customer wanted and needed
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Inventoried stock and requisitioned new inventory
- Arranged and display merchandise to promote sales
- Opened and closed cash registers, balanced cash drawers and made deposits
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
- Watched for and recognized security risks and thefts.
Guest Service Manager
Coughlin Incorporated
06.2013 - 08.2016
- Maintained calm demeanor and professionally managed issues in accordance with company standards
- Analyzed department performance and defined actions required to achieve business objectives
- Maximized sales and long-term profitability to achieve department goals
- Handled escalated customer issues, driving customer satisfaction and repeat business
- Met or exceeded operating standards for brand consistency
- Utilized computer and point of sale systems for maintaining inventory and managing profit and loss
- Collaborated with cross-functional teams and department managers to optimize sales
- Supported recruiting and hiring of talent, developing strong and capable teams.
Education
High School Diploma -
Springfield High School
Springfield, VT06.2015
Skills
- Business Development
- Strong Sense of Banking Ethics
- Risk Management Evaluations
- Account Management
- Product and Service Sales
- Excellent Time Management Skills
- Customer Loan Processing
- Mortgages and Loans
- Developing customer relationships
- Staff Management
- Operations Management
- Follow-up skills
Career Objective
Teller, TD Bank AMCB, Bellows Falls, Vermont
Contact - Professional Summary
Experienced Teller and Banker III with a strong sense of banking ethics and excellent time management skills. Skilled in guiding customers to select appropriate financial products, cross-selling bank products and services, and providing sound financial advice. Proficient in risk management evaluations, account management, and customer loan processing. Adept at developing and maintaining client relationships and increasing loan applications.
Hobbies
Basic Woodworking- I enjoy small woodworking projects in my free time including crafting spoons,spatulas, and various other objects such as wands to sell at renaissance fairs and harry potter events. I use Sanders basic woodworking tools including Chisels and stain and finish for these projects.
Basic Resin crafting- Creates resin dice for use in table top roleplaying games using a two part resin mix and a pressure pot as well as sand paper and polishes.
Timeline
Small Business Specialist
TD Bank
08.2023 - 03.2024
Teller
TD Bank AMCB
05.2022 - 08.2023
Line Cook
Crown Point Country Club
06.2021 - 05.2022
Self Employed
Andrew Sayah
01.2020 - Current
Banker III
Peoples United Bank
12.2019 - 05.2022
Retail Specialist
The Vermont Country Store
08.2016 - 12.2019
Guest Service Manager
Coughlin Incorporated
06.2013 - 08.2016
Daycare Assistant
Chickadee's Nest Daycare
01.2013 - 07.2021
High School Diploma -
Springfield High School
Similar Profiles
Kayla CampbellKayla Campbell
Lead Childcare Teacher at Saint Andrew Catholic ChurchLead Childcare Teacher at Saint Andrew Catholic Church
Mia (Rose) MalinowskiMia (Rose) Malinowski
Bottle Server at Andrew CorbettBottle Server at Andrew Corbett
Wendy ClementWendy Clement
Family Nanny at Andrew TobinFamily Nanny at Andrew Tobin
Abigail EaglestoneAbigail Eaglestone
Cashier at Demoulas Market BasketCashier at Demoulas Market Basket
Eric WhiteEric White
General Sales Manager at McGee AutomotiveGeneral Sales Manager at McGee Automotive