Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Quote
Interests
LANGUAGES
Software
Timeline
Affiliations
Generic

Terri Oliver

Food Manager
Davenport,FL

Summary

Dynamic Food Manager with over 25 years of experience in food service and management. Proven track record of enhancing team productivity and operational efficiency, demonstrated by achieving a 65% increase in sales through targeted marketing initiatives. Skilled in training staff on compliance and service excellence, while also overseeing budgets and inventory management. Committed to delivering exceptional guest satisfaction and operational excellence, ready to contribute strategic insight and leadership in a new role.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.

Adept individual with more than [Number] years working as Manager for $[Number] revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill].

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

46
46
years of professional experience
9
9
Certificates
1
1
Language

Work History

Self Employed

UBER Driver
05.2021 - Current
  • Provided personal assistance to customers. Safe and comfortable rides to and from destinations.
  • Recommendation to various places of business.

Chef Assistant

Walt Disney
08.2018 - 09.2023
  • Executed food preparation tasks efficiently.
  • Oversaw inventory management and control.
  • Handled stocking duties to maintain optimal levels.
  • Delivered exceptional guest service to enhance satisfaction.

Retail Manager

Sodexo Health Services
08.2015 - 07.2018
  • Directed goal assignments and intervention practices to optimize team performance
  • Reinforced team members on policies and procedures to ensure compliance
  • Provided daily updates on company standards to maintain operational excellence
  • Submitted payroll in a timely manner, ensuring accuracy and efficiency
  • Compiled and analyzed Daily Operations Reports to identify performance trends
  • Promoted guest satisfaction through proactive service strategies
  • Surpassed weekly sales targets through effective team leadership

Restaurant General Manager

Carrots Corporation
11.2013 - 05.2014
  • Oversaw budget and labor management to optimize operational efficiency
  • Trained new team members on policies and procedures to deliver exemplary service
  • Ensured exceptional guest satisfaction through quality control measures

Retail

Sodexo Campus Services
09.2012 - 08.2013
  • Compiled Weekly Operations Reports to monitor performance metrics
  • Employed problem-solving and critical thinking skills to address operational challenges
  • Directed goal assignments and intervention practices to enhance team productivity
  • Initiated marketing strategies for new concepts, resulting in a 47% increase in sales

Catering Director

Sodexo Campus Services
10.2006 - 09.2012
  • Coordinated a variety of events for over one hundred attendees, ensuring stellar execution
  • Championed unit safety and sanitation practices to uphold compliance standards
  • Forecasted weekly budgets to manage operational costs effectively
  • Achieved a 65% increase in sales through targeted marketing initiatives
  • Managed labor resources efficiently to control operational costs
  • Submitted payroll to maintain accurate financial records

Assistant Operations Manager

Gourmet Services Inc.
07.2004 - 10.2006
  • Managed P&L for food service operations, optimizing financial performance
  • Planned and designed menus to align with customer preferences and operational capabilities
  • Marketed new menu trends to enhance customer interest and satisfaction
  • Updated the POS system each semester to streamline operations
  • Created a comprehensive catering guide to assist clients in event planning

Food & Beverage Manager

Caesar Casino of Indiana
01.2000 - 07.2004
  • Oversaw unit operations to ensure efficiency and compliance
  • Managed budgets to align with financial objectives
  • Handled purchasing and inventory management to maintain optimal stock levels

Assistant Operations Manager

Gapers' Caterers
Chicago, Illinois
01.1980 - 02.1999
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.
  • Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
  • Coordinated with General Manager in different operational issues and promotional activities.

Education

Bachelor of Science - Hospitality and Tourism Administration

Livingstone College
Sailsbury, NC
05-2016

Skills

Microsoft Office Suite 2007, Word, Excel, Access, PowerPoint, Budget Management, Labor Management, Purchasing & Inventory, POS system, Menu Planning, Catering, Guest Satisfaction, Sales Target Exceeding, Training, Problem Solving, Critical Thinking, Marketing, Coordination, Safety and Sanitation, Leadership, Related Work Experience, Safe Working Environment, Problem Resolution, Adaptability, Teamwork, Reliability, Customer Satisfaction

Operations management

Strategic planning

Decision-making

Performance management

Time management

Staff development

Workforce management

Customer service

Financial management

Business development

Project management

Marketing

Business administration

Staff management

Relationship building

Policy implementation

Contract management

Documentation and reporting

Expense tracking

Verbal and written communication

Staff training and development

Goal setting

Sales management

Budget control

Task delegation

Performance evaluations

Product management

Sales techniques

Schedule preparation

Brand management

Employee onboarding

Clear communication

Safety procedures

Recruiting and interviewing

Coaching and mentoring

Risk management

Data analysis

Work prioritization

Conflict resolution

Inventory management

Partnership development

Policy and procedure development

Revenue management

Vendor management

Change management

Resource allocation

Competitor research

Problem-solving

Teamwork and collaboration

MS office

Multitasking

Positive attitude

Multitasking Abilities

Computer skills

Self motivation

Adaptability and flexibility

Team building

Team collaboration

Time management abilities

Organizational skills

Customer relationship management

Continuous improvement

Problem resolution

Task prioritization

Training and development

Attention to detail

Active listening

Certification

Serv Safe Certification | National Restaurant Association Educational Foundation | 2025-03

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

I presently share information, and resources to those that are in need, prove food service to those that are less fortune. Assist with supplies for the local food panty in my community.

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Interests

Learning new Technology,

Helping other that are less fortune get evolved in life skills and self awareness

LANGUAGES

English (Native)

Software

Microsoft Office 2026

Timeline

Self Employed

UBER Driver
05.2021 - Current

Chef Assistant

Walt Disney
08.2018 - 09.2023

Retail Manager

Sodexo Health Services
08.2015 - 07.2018

Restaurant General Manager

Carrots Corporation
11.2013 - 05.2014

Retail

Sodexo Campus Services
09.2012 - 08.2013

Catering Director

Sodexo Campus Services
10.2006 - 09.2012

Assistant Operations Manager

Gourmet Services Inc.
07.2004 - 10.2006

Food & Beverage Manager

Caesar Casino of Indiana
01.2000 - 07.2004

Assistant Operations Manager

Gapers' Caterers
01.1980 - 02.1999

Bachelor of Science - Hospitality and Tourism Administration

Livingstone College

Affiliations

  • Local Food Pantry
  • Church Association
Terri OliverFood Manager