Andrew Schindler
Orlando,FL
Summary
Driven lead sales associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales and working closely with coworkers.
Overview
10
10
years of professional experience
Work History
Financial Services Representative
Fidelity Investments
Orlando, FL
03.2024 - Current
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
Client Advisor
Hublot
Orlando, FL
10.2022 - 03.2024
- Developed relationships with high-profile clientele by successfully employing "white glove" sales techniques.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Utilized positive communication to encourage team and promote integrity and respect.
- Training associates on watchmaking and product knowledge.
Client Care Coordinator
Audemars Piguet
Tampa, FL
06.2022 - 09.2022
- Applied strategic thinking skills when evaluating potential solutions or alternatives during critical decision-making processes affecting the client experience.
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions
- Provide tours of workshop to guests visiting.
Client Advisor
Burberry
Tampa, FL
05.2016 - 09.2022
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Set and achieved company defined sales goals.
- Handled cash register operations and customer transactions to process payments.
Menswear Stylist
Ralph Lauren
Atlanta, GA
08.2014 - 04.2016
- Achieved daily, monthly, yearly sales goals.
- Presented professional image consistent with company's brand values.
Education
Associate of Arts - Mass Communications
Georgia Perimeter College
Decatur, GA05.2015
Skills
- Revenue Generation
- Store Organization
- Customer Accounts Management
- Customer service
- Constructive Feedback
- Microsoft Excel
- Microsoft Word
Accomplishments
- Achieved the highest secret shopper score at Ralph Lauren in the brands history (2015) through effectively helping client from start to close sales cycle.
- Achieved a sales increase of 50% with Burberry going from 350k to 800k in sales in a year by executing strategic clienteling plan while only being a 1.5 million dollar door.
Timeline
Financial Services Representative
Fidelity Investments
03.2024 - Current
Client Advisor
Hublot
10.2022 - 03.2024
Client Care Coordinator
Audemars Piguet
06.2022 - 09.2022
Client Advisor
Burberry
05.2016 - 09.2022
Menswear Stylist
Ralph Lauren
08.2014 - 04.2016
Associate of Arts - Mass Communications
Georgia Perimeter College