Summary
Overview
Work History
Education
Skills
Accomplishments
references
Affiliations
Timeline
Generic

Andrew Scivoletti

Beverly Hills,Michigan

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Online Store Manager

Mscivole
12.2023 - Current
  • Founded and managed an online store specializing in sports card trading
  • Implemented digital marketing strategies, resulting in a 300% increase in online sales
  • Increased online sales by implementing effective marketing strategies and managing promotional campaigns.
  • Optimized website performance for improved customer experience and higher conversion rates.
  • Analyzed sales data to identify trends, forecast future demand, and make informed purchasing decisions.
  • Monitored competitor activity closely to stay ahead in the market by offering competitive pricing strategies.
  • Managed inventory, order processing, and customer inquiries
  • Developed and maintained relationships with suppliers and customers

Food Service Worker

Mex Restaurant
06.2023 - 08.2023
  • Prepared and served food items according to established standards
  • Maintained cleanliness and hygiene in the kitchen and dining areas
  • Demonstrated strong teamwork skills in a fast-paced environment
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Assistant Manager

Market Square
11.2020 - 08.2022
  • Implemented customer service strategies resulting in a 15% increase in customer satisfaction
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Handled inventory management, reducing losses by implementing effective tracking systems
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Bio Systems Engineering

Michigan State University
East Lansing, MI

High School Diploma -

Wylie E. Groves High School
Beverly Hills, MI
06.2020

Skills

  • Customer service
  • Team management
  • Inventory control
  • Time management
  • Strong communication skills
  • Attention to detail
  • Task Delegation
  • Strategic Planning

Accomplishments

  • Successfully increased online store sales by 20% within three months.
  • Revolutionized the efficiency of the online store
  • Received recognition for outstanding customer service and leadership skills at Market Square.
  • Recognized as an outstanding customer service representative at Mex.

references

Available upon request

Affiliations

  • Involved in the high school marching band for three years
  • Involved in the varsity soccer team fro three of my four years in high school
  • Involved in the High school traditional band for four years

Timeline

Online Store Manager

Mscivole
12.2023 - Current

Food Service Worker

Mex Restaurant
06.2023 - 08.2023

Assistant Manager

Market Square
11.2020 - 08.2022

Bio Systems Engineering

Michigan State University

High School Diploma -

Wylie E. Groves High School

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Andrew Scivoletti