Jacob Sweeney-Davis
Summary
Reliable, self motivated worker with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
8
8
years of professional experience
Work History
Online Store Manager
Davis Technologies
01.2023 - Current
- Monitored competitor activity closely to stay ahead in the market by offering competitive pricing strategies.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Managed inventory levels to ensure timely fulfillment of customer orders and reduced stockouts.
- Provided superior and individualized customer service.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
Website Editor
Community Health Workers Association Of Rochester
09.2022 - Current
- Collaborated with writers and graphic designers to develop content schedules and plan workflows.
- Wrote and created content for various topics and mediums.
- Enhanced website user experience by implementing responsive design and intuitive navigation.
- Planned and executed website editorial schedule by collaborating with designers, web developers, marketing and sales staff.
- Selected and edited photos for use in diverse projects.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
Event Staff Member
Springut Group Inc.
08.2016 - 08.2019
- Balanced cash drawers and prepared bank deposits for financial maintenance.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Collaborated with vendors to secure necessary event services and supplies.
- Resolved event-related issues promptly, leading to satisfied clients and positive feedback on post-event surveys.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
Education
No Degree - Business Administration
Monroe Community College
Rochester, NYHigh School Diploma -
Eastridge Senior High School
Rochester, NY06.2017
Skills
- Business Objective Analysis
- Shipping and Receiving Oversight
- Customer Service Management
- Safety Monitoring
- Venue Preparation
- Customer Service
- Content Development
- Revision Recommendations
- Attention to Detail
- Highly Professional
Timeline
Online Store Manager
Davis Technologies
01.2023 - Current
Website Editor
Community Health Workers Association Of Rochester
09.2022 - Current
Event Staff Member
Springut Group Inc.
08.2016 - 08.2019
No Degree - Business Administration
Monroe Community College
High School Diploma -
Eastridge Senior High School