Overview
Work History
Education
Skills
References
Timeline
Generic
Andrew Shalan

Andrew Shalan

Buffalo,NY

Overview

12
12
years of professional experience

Work History

Server

Dino Bbq
08.2019 - 02.2025

Server

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Had very good relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

100 Acres: The Kitchens at Hotel Henry
02.2019 - 06.2019
  • Greet and seat guests
  • Explain specials and answer any questions about the menu
  • Serve food and drinks in a timely and professional manner
  • Talk to guests about the history and restoration of the building

Server

Saturn Club
12.2017 - 01.2019
  • Greet and serve members ensuring that their preferences are taken care of as well as following the club’s fine dining protocols
  • Having a vast knowledge of the specials of the day as well as the ongoing ones around the club
  • Confirming the food ordered is to the liking of each member and anticipating when and how a member will want something

Back Server

Buffalo Chophouse
09.2014 - 11.2017
  • The job entailed me to backserve, foodrun, and barback as well as serve depending on where management needed me
  • All the positions were guest centered ensuring that the experience and environment were of the utmost quality

Server

Templeton Landing
08.2013 - 09.2014
  • Greet tables and suggestively sell specials of the day
  • Take drink orders, bring over bread, take orders and enter them into our POS system
  • Run food and check back to ensure quality and accuracy
  • Clear tables as needed
  • Complete side work
  • Perform opening and closing duties which included setting up or breaking down a large patio

Education

Advanced Regents Diploma - undefined

Riverside Institute of Technology
Buffalo, NY
06.2014

Skills

  • Multitasking
  • POS Proficiency
  • Customer Service
  • Phone Etiquette

References

Christine frank gm dino buffalo 585-305-1138

Sara frass dino bbq manager 716-704-0176

Timeline

Server

Dino Bbq
08.2019 - 02.2025

Server

100 Acres: The Kitchens at Hotel Henry
02.2019 - 06.2019

Server

Saturn Club
12.2017 - 01.2019

Back Server

Buffalo Chophouse
09.2014 - 11.2017

Server

Templeton Landing
08.2013 - 09.2014

Advanced Regents Diploma - undefined

Riverside Institute of Technology
Andrew Shalan