Andrew Shepard
Pittsburgh,PA
Summary
Results-focused, fast-learning professional skilled in managing multiple tasks in high-pressure environments. Strong collaboration across teams and clear communication with clients and coworkers. Demonstrated problem-solving ability, dependable execution, and commitment to continuous improvement.
Overview
5
5
years of professional experience
Work History
Game Day Coordinator
Chatham University
Pittsburgh, Pennsylvania
08.2024 - Current
- Coordinated real-time data entry for scoring, timing, and official statistics during collegiate matches, ensuring accuracy and timeliness.
- Executed opening, closing, and shift change functions to uphold operational standards and ensure seamless event execution.
- Trained new employees on policies and procedures, enhancing team readiness and adherence to expectations.
Cook/Host
American Natural/On The Fly
01.2022 - 08.2026
- Prepared menu items following employer kitchen standards and recipes.
- Managed back kitchen operations and conducted routine cleanups to maintain a sanitary environment.
- Monitored ingredient freshness and rotated stock for employer kitchen operations.
- Trained new hosts on American Natural service standards and daily procedures to ensure consistent guest experiences.
- Provided assistance to customers with inquiries and concerns. and fix issues around the building.
Host/Server
Eat'n Park
Pittsburgh, PA
09.2021 - 10.2022
- Welcomed guests at Eat'n Park with friendly, professional service.
- Took food and beverage orders and delivered items to tables promptly to enhance guest satisfaction.
- Addressed menu questions, recommended options, and accurately recorded guest orders to ensure a positive dining experience.
- Collaborated with servers and kitchen staff to maintain seamless service flow and meet guest needs.
Education
Bachelor of Arts - Psychology
Chatham University
Pittsburgh, PA04-2028
High School Diploma -
Fox Chapel Area Highschool
Pittsburgh, PA06-2024
Skills
- Customer Service
- Time Management
- Problem Solving
- Decision-making
- Communications
- Work Ethic
Timeline
Game Day Coordinator
Chatham University
08.2024 - Current
Cook/Host
American Natural/On The Fly
01.2022 - 08.2026
Host/Server
Eat'n Park
09.2021 - 10.2022
Bachelor of Arts - Psychology
Chatham University
High School Diploma -
Fox Chapel Area Highschool