Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Soh Kone

Pawtucket,RI

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance in the Sports world. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven, with a passion for growth and efficiency to meet company needs and increase service value.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Game Day Sales and Service Coordinator

New england Revolution
Foxborough, MA
02.2025 - Current
  • Provided exceptional customer service and fan engagement on game days, ensuring a positive experience for attendees.
  • Supported membership services by engaging with season ticket holders and addressing their needs.
  • Helped execute promotional activities, fan experiences, and in-game activations to enhance the game-day atmosphere.
  • Monitored and addressed fan concerns to maintain high satisfaction and retention.

Sports Managment Club Vice-President

Johnson & Wales University
01.2025 - Current
  • Managed membership engagement, recruitment, and communication to enhance student involvement and participation.
  • Assisted in planning and executing trips to sports venues, networking events, and professional sports organizations.
  • Promoted the club’s mission through social media, marketing campaigns, and on-campus outreach.
  • Collaborated with the executive board to organize networking events, guest speaker panels, and industry-related workshops.

Game Day/Event Staff (Gillette Stadium)

Laz Parking
Foxboro, Massachusetts
09.2022 - Current
  • Help with Customer Ticketing
  • Help Set up events/ Games at Gillette Stadium
  • Crowd Control during events
  • Worked collaboratively with management team to develop solutions for any arising challenges

Athletic Facilities and Operations Intern

Brown University
Providence, Rhode Island
02.2025 - 08.2025
  • Utilized excellent customer service experience to ensure fan satisfaction on game day. safe and efficient environment for athletes, staff, and spectators.
  • Coordinated event setup and breakdown for games, tournaments, and special events, including seating arrangements, signage, and equipment placement.
  • Assisted with inventory management of athletic equipment and facility supplies.
  • Gained experience in event planning, risk management, and compliance with NCAA and facility regulations.

Directed Experiential Education

Rhode Island FC
01.2025 - 04.2025
  • Developed strategic initiatives to support the opening of the new Tidewater Stadium, focusing on fan experience, accessibility, and sustainability.
  • Researched and proposed solutions to enhance the Americans with Disabilities Act (ADA) seating and accommodations, ensuring compliance and inclusivity.
  • Assisted in creating sustainability strategies, including eco-friendly stadium operations and community engagement initiatives.
  • Collaborated with team executives and local stakeholders to align stadium planning with league standards and community needs.

Sales Associate

DICKS SPORTING GOODS
Attleboro, US
03.2023 - 11.2023
  • Demonstrate the ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment to their sport or activity.
  • Developed and implemented marketing strategies to increase sales of sports apparel.
  • Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance in the sports world.
  • Resourceful and results-driven, with a passion for growth and efficiency to meet company needs and increase service value.

Education

College of Hospitality - Sports, Entertainment, Event-Mgmt.

Johnson & Wales University
Providence, RI
05.2026

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Operating Systems
  • Software
  • Communication
  • Customer Service
  • Sports Knowledge
  • Event Promotion
  • Time Management
  • Organizational Skills
  • Sport-specific skills

Certification

  • Rhode Island Promise Scholarship, 2020-2021
  • Member of National Honor Society, 2019-2020

Timeline

Game Day Sales and Service Coordinator

New england Revolution
02.2025 - Current

Athletic Facilities and Operations Intern

Brown University
02.2025 - 08.2025

Sports Managment Club Vice-President

Johnson & Wales University
01.2025 - Current

Directed Experiential Education

Rhode Island FC
01.2025 - 04.2025

Sales Associate

DICKS SPORTING GOODS
03.2023 - 11.2023

Game Day/Event Staff (Gillette Stadium)

Laz Parking
09.2022 - Current

College of Hospitality - Sports, Entertainment, Event-Mgmt.

Johnson & Wales University

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Soh Kone