Kristian Jewsome
Atlanta,Georgia
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Game Day Guest Services Host
Mercedes-Benz Stadium
Atlanta, GA
08.2025 - Current
- Welcomed and oriented guests, ensuring positive first impressions.
- Managed seating arrangements to optimize guest flow and experience.
- Assisted in event coordination, facilitating communication between staff and guests.
- Provided information on stadium amenities, enhancing visitor engagement.
Basketball Operations Intern
Edward Waters University
Jacksonville, FL
10.2024 - 05.2025
- Supported daily operations by coordinating schedules and managing logistics for university events.
- Assisted in maintaining inventory records, ensuring accuracy and timely replenishment of supplies.
- Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
- Monitored equipment inventory and maintained proper supplies for practices and games.
- Managed team communications and facilitated information sharing among players.
Basketball Summer Instructor
YMCA
Atlanta, GA
05.2024 - 07.2024
- Developed and implemented engaging lesson plans for diverse age groups.
- Facilitated skill-building activities to enhance participant learning experiences.
- Monitored and assessed student progress to provide personalized feedback.
- Collaborated with team members to improve instructional methods and program delivery.
Athletic Trainer Work Student
Edward Waters University
Jacksonville, FL
09.2023 - 04.2024
- Administered injury prevention programs to enhance athlete performance and reduce risks.
- Developed individualized rehabilitation plans for injured athletes, ensuring optimal recovery.
- Collaborated with coaching staff to implement effective training regimens tailored to athlete needs.
- Conducted comprehensive assessments of athletes' physical conditions to determine readiness for competition.
- Maintained accurate medical records and documentation in compliance with university policies and regulations.
Athletics Administrative Work Student Assistant
Edward Waters University
Jacksonville, FL
09.2022 - 05.2023
- Assist athletics administrative staff with daily office operations and clerical duties.
- Maintain and update spreadsheets, reports, and data tracking using Microsoft Excel.
- Answer phones, greet visitors, and direct student-athletes or guests to appropriate staff members.
- Organize and file paperwork, forms, and department records both digitally and physically.
- Assist with game-day operations and athletic events including setup, coordination, and breakdown.
- Provide customer service to spectators, visiting teams, and event participants.
- Input and update athlete, event, or equipment data into spreadsheets and internal systems.
Education
Bachelor of Science - Sports Management
Edward Waters University
Jacksonville, FL05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Guest relations
- Computer skills
- Microsoft Word
- Microsoft Excel
- File organization
Timeline
Game Day Guest Services Host
Mercedes-Benz Stadium
08.2025 - Current
Basketball Operations Intern
Edward Waters University
10.2024 - 05.2025
Basketball Summer Instructor
YMCA
05.2024 - 07.2024
Athletic Trainer Work Student
Edward Waters University
09.2023 - 04.2024
Athletics Administrative Work Student Assistant
Edward Waters University
09.2022 - 05.2023
Bachelor of Science - Sports Management
Edward Waters University
Athlete
Collegiate Women's Basketball Player ( August 2021-May 2024)