Andrew Singharath
San Francisco Bay Area,CA
Summary
Devoted to aiding people and communities through public service and aspiring to serve in the health and medical field.
Overview
7
7
years of professional experience
Work History
Client Associate
Anton SV Pâtisserie
10.2024 - Current
- Deliver high-quality customer service in a boutique retail setting, cultivating strong relationships with clients, and enhancing customer satisfaction.
- Guided customers through mille-crepe cake selections, recommendations, and personalized orders.
- Manage POS transactions, special requests, and customer concerns with accuracy and efficiency.
- Execute café-side responsibilities, including pulling espresso shots, and steaming whole and oat milk for the shop’s beverage offerings.
- Package and present cakes and pastries according to brand standards, ensuring consistent visual quality and care.
- Maintain overall store readiness by keeping counters, beverage stations, and retail displays clean, organized, and fully stocked.
- Conduct routine inventory tracking for ingredients, packaging materials, and retail supplies; proactively communicate restocking needs to management.
- Performing opening and closing tasks, and working independently in a fast-paced environment.
- Contribute to team efficiency by assisting new staff with basic procedures when needed.
Student Library Assistant
University of California, Berkeley
07.2021 - Current
- Assisted library patrons, including students and faculty, with locating resources, using library equipment, and answering general inquiries.
- Managed the circulation desk, including checking books in and out, handling returns, and updating library records.
- Provided support with research assistance, guiding patrons on how to use the library catalog, databases, and other research tools.
- Collaborated with librarians to create a welcoming and productive atmosphere, offering excellent customer service to all library visitors.
Trainer
Shake Shack
09.2023 - 10.2024
- Worked with management and team members to ensure smooth store operations across multiple stations, including cash, front of house, back of house, expo, cold side, and hot side.
- Assisted team members with efficient cleaning, restocking, and maintaining product quality in a fast-paced environment.
- Trained new and existing staff on various stations, providing guidance and ample insight to ensure consistent performance and quality standards.
- Through intensive work, I was awarded the Best Hospitality Award at Shake Shack in June 2024.
Team Member
Shake Shack
02.2023 - 09.2023
- Employee of the Month: June & July 2023
Cashier
Chipotle Mexican Grill
03.2021 - 07.2021
- Delivered excellent customer service by greeting guests, processing orders, and handling transactions accurately and efficiently.
- Managed cash register operations, including handling cash, credit, and digital payments, as well as balancing the cash drawer at the end of each shift.
- Worked collaboratively with team members to ensure a clean and organized front-of-house environment, including restocking supplies and maintaining cleanliness.
- Assisted in packaging to-go orders and managing online order pickups.
- Contributed to a positive customer experience by ensuring order accuracy and resolving guest concerns promptly.
Emergency Medical Technician
Royal Ambulance
04.2021 - 05.2021
Food Service Worker
University of California, Berkeley
01.2020 - 12.2020
Project EAT Intern
Alameda County Office of Education
10.2018 - 09.2019
- As an Project Eat Intern, it was our responsibility to help maintain the local school farms, aiding our community farmers and travelling to nearby schools to teach nutrition education throughout the city. Schools that I reached out to with my team during our internship were Harder Elementary students (Spring 2019) and Cesar Chavez Middle School students (Summer 2019). Project EAT serves over 25,000 students directly, making it a heavily team-oriented work environment.
Education
Bachelor of Arts - Psychology
University of California, Berkeley
Berkeley, CA12-2026
Certification - Emergency Medical Technology/Technician
Chabot College
05.2021
High School Diploma - undefined
Tennyson High School
06.2019
Skills
- Espresso
- Sales
- Hospitality Service
Languages
English (Native or Bilingual)
Lao (Professional Working)
Timeline
Client Associate
Anton SV Pâtisserie
10.2024 - Current
Trainer
Shake Shack
09.2023 - 10.2024
Team Member
Shake Shack
02.2023 - 09.2023
Student Library Assistant
University of California, Berkeley
07.2021 - Current
Emergency Medical Technician
Royal Ambulance
04.2021 - 05.2021
Cashier
Chipotle Mexican Grill
03.2021 - 07.2021
Food Service Worker
University of California, Berkeley
01.2020 - 12.2020
Project EAT Intern
Alameda County Office of Education
10.2018 - 09.2019
Certification - Emergency Medical Technology/Technician
Chabot College
High School Diploma - undefined
Tennyson High School
Bachelor of Arts - Psychology
University of California, Berkeley
Honors-Awards
National Jefferson Awards for Outstanding Public Service