Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Semi-professional Beach Volleyball
Timeline
Generic
Andrew Smittle

Andrew Smittle

Saint Petersburg,FL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture, to deliver the best possible solutions for clients and stakeholders. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Scrum Manager

Shadow Health (Elsevier)
08.2019 - Current
  • Hired on during the start up phase and helped increase the efficiency of overall processes, team functionality, and development releases, ultimately aiding the sale of the company
  • On time delivery of multiple different products at the same time, working with the teams to ensure delivery was stable and timely
  • Extensively documented processes for all teams, and would review processes with stakeholders to collaborate on process improvements
  • Ability to look at problems from both a project management view and a customer's best interest, to provide the best possible solution
  • Worked across multiple different functions to support the Sales pipeline, as well as the customer service teams to ensure timely fixes or prototypes for conferences/meetings
  • Built product pipelines to work with Sales Teams and Business Owners to ensure deliverables in a timely manner
  • Trained Product Owners in their role to best provide information for the team, while ensuring they met business requirements

Salesforce Business Consultant/Analyst

Mindtree
05.2015 - 08.2019
  • Utilized relationships with clients to produce more results for the firm as a whole, and increase Salesforce developers staffed on projects
  • Developed business strategies by conducting comprehensive market research and competitor analysis.
  • Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
  • Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
  • Led process improvement initiatives that resulted in streamlined workflows and increased overall efficiency within the organization.
  • Increased client satisfaction by implementing tailored solutions for their unique business needs.

Education

Bachelors of Applied Sciences in Organizational Management -

Santa Fe College
Gainesville, FL
12.2019

Skills

  • Project Management
  • Decision-Making
  • Problem Resolution
  • Managing Operations and Efficiency
  • Complex Problem-Solving
  • Operations Management
  • Customer Relationship Management (CRM)
  • Product Management
  • Program Management Technique and Software (JIRA)
  • Team Leadership

Certification

  • Certified Salesforce Administrator, 03/01/17
  • Certified Salesforce Community Cloud Consultant, 06/01/17
  • Certified SAFe 4 Advanced Scrum Master, 01/01/19

Hobbies and Interests

  • Beach Volleyball (both playing and coaching)
  • Spending time with my dog outside
  • Reading
  • Improving Skills

Semi-professional Beach Volleyball

Utilized my athletic skills to both play and coach beach volleyball at a high level. Coach both youth and adults to reach their beach volleyball goals, both physically and mentally, improving outcomes both on and off the court. 

Timeline

Senior Scrum Manager

Shadow Health (Elsevier)
08.2019 - Current

Salesforce Business Consultant/Analyst

Mindtree
05.2015 - 08.2019

Bachelors of Applied Sciences in Organizational Management -

Santa Fe College

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Andrew Smittle