Andrew Sotelo
Woodland,CA
Overview
10
10
years of professional experience
Work History
Technician
Niello Volvo
09.2024 - Current
- Raised vehicle on hydraulic jack or hoist
- Inspected cars to diagnose problems and perform repairs
- Enhanced customer satisfaction by providing timely and accurate maintenance services
- Repaired and replaced worn and damaged components
- Utilized alignment equipment and wheel-balancing machines
- Analyzed vehicle data using advanced diagnostic equipment
- Checked brake systems and determined need of pad replacement or other maintenance requirements
- Serviced air conditioning systems, changed and topped off fluids
Service Lube Technician
Woodland Ford
02.2024 - 08.2024
- At Woodland Ford I was tasked with doing oil changes, certain recalls, module reprogramming, multipoint inspections, tire rotation, mounting and balancing new tires, mobile service
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved containers
- Topped off fluids in vehicles
- Recommended automotive services and repairs
- Checked fluids, tires, brakes, and other systems as part of multi-point inspection.
Transmission Technician
Cordova's Transmission Specialists
09.2016 - 02.2024
- At this shop I remove and reinstall automotive transmissions, which consists of various types of automatic transmissions (FWD, RWD, AWD, and 4x4)
- Disassembled, diagnosed and repaired vehicle transmission systems.
- Another major task I do is rebuild transmissions internally
- Basic hand tools are used along with power tools
- I learned to safely use automotive car lifts
- Performed routine maintenance tasks, such as transmission fluid changes and filter replacements
- Cleaned and inspected parts for functionality
Call Center Agent
AT&T Call Center
01.2016 - 07.2016
- My job at the call center was to receive calls from AT&T store representatives and finish setting up new customer accounts once they have set up a work order
- Update existing accounts or make changes
- After the call, my duty was to type out some notes regarding what the call consisted of and what was done to accounts
Pipe Fitter
Phoenix Fire Protection
06.2014 - 05.2015
- As a new pipe fitter, I was assigned to follow a foreman and assist in the installation of fire sprinklers systems
- Always in a construction environment where we are required to be safe
- I learned to read blueprints and translate to real life measurements
- We often would use scissor lifts and man lifts to be able to install pipes in very high ceilings
- Basic hand tools were used, along with specialty tools to fabricate custom pipes per the blueprints
Education
High School -
Ridgeview High School
06.2014
Skills
- Customer service
- Maintenance and repairs
- Documentation and reporting
- Computer Skills
- Changing tires
- Engine repair
- Hand and power tools
- Replacing parts
- Brake systems
- Suspension systems
- Transmissions
- Software updates
- Glass replacement
Timeline
Technician
Niello Volvo
09.2024 - Current
Service Lube Technician
Woodland Ford
02.2024 - 08.2024
Transmission Technician
Cordova's Transmission Specialists
09.2016 - 02.2024
Call Center Agent
AT&T Call Center
01.2016 - 07.2016
Pipe Fitter
Phoenix Fire Protection
06.2014 - 05.2015
High School -
Ridgeview High School