Andrew Sotelo
Woodland,CA
Overview
10
10
years of professional experience
Work History
Technician
Niello Volvo
Sacramento, CA
09.2024 - Current
- Raised vehicle on hydraulic jack or hoist
- Inspected cars to diagnose problems and perform repairs
- Enhanced customer satisfaction by providing timely and accurate maintenance services
- Repaired and replaced worn and damaged components
- Utilized alignment equipment and wheel-balancing machines
- Analyzed vehicle data using advanced diagnostic equipment
- Checked brake systems and determined need of pad replacement or other maintenance requirements
- Serviced air conditioning systems, changed and topped off fluids
Service Lube Technician
Woodland Ford
Woodland, CA
02.2024 - 08.2024
- At Woodland Ford I was tasked with doing oil changes, certain recalls, module reprogramming, multipoint inspections, tire rotation, mounting and balancing new tires, mobile service
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved containers
- Topped off fluids in vehicles
- Recommended automotive services and repairs
- Checked fluids, tires, brakes, and other systems as part of multi-point inspection.
Transmission Technician
Cordova's Transmission Specialists
Woodland, CA
09.2016 - 02.2024
- At this shop I remove and reinstall automotive transmissions, which consists of various types of automatic transmissions (FWD, RWD, AWD, and 4x4)
- Disassembled, diagnosed and repaired vehicle transmission systems.
- Another major task I do is rebuild transmissions internally
- Basic hand tools are used along with power tools
- I learned to safely use automotive car lifts
- Performed routine maintenance tasks, such as transmission fluid changes and filter replacements
- Cleaned and inspected parts for functionality
Call Center Agent
AT&T Call Center
San Luis, AZ
01.2016 - 07.2016
- My job at the call center was to receive calls from AT&T store representatives and finish setting up new customer accounts once they have set up a work order
- Update existing accounts or make changes
- After the call, my duty was to type out some notes regarding what the call consisted of and what was done to accounts
Pipe Fitter
Phoenix Fire Protection
Redmond, OR
06.2014 - 05.2015
- As a new pipe fitter, I was assigned to follow a foreman and assist in the installation of fire sprinklers systems
- Always in a construction environment where we are required to be safe
- I learned to read blueprints and translate to real life measurements
- We often would use scissor lifts and man lifts to be able to install pipes in very high ceilings
- Basic hand tools were used, along with specialty tools to fabricate custom pipes per the blueprints
Education
High School -
Ridgeview High School
06.2014
Skills
- Customer service
- Maintenance and repairs
- Documentation and reporting
- Computer Skills
- Changing tires
- Engine repair
- Hand and power tools
- Replacing parts
- Brake systems
- Suspension systems
- Transmissions
- Software updates
- Glass replacement
Timeline
Technician
Niello Volvo
09.2024 - Current
Service Lube Technician
Woodland Ford
02.2024 - 08.2024
Transmission Technician
Cordova's Transmission Specialists
09.2016 - 02.2024
Call Center Agent
AT&T Call Center
01.2016 - 07.2016
Pipe Fitter
Phoenix Fire Protection
06.2014 - 05.2015
High School -
Ridgeview High School