Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Spinelli

The Bronx,NY

Summary

Personable and professional Doorman with many years of enthusiastic experience in urban residential apartment building. Hospitable building host with history of running tight ship and cultivating mutually trusting relationships with residents. Dedicated to keeping residents and guests safe and secure and to delivering resourceful and solution-oriented service.

Overview

13
13
years of professional experience

Work History

Doorman

Normandy owners corp.
New York, New York
06.2011 - Current
  • Reported any maintenance issues or damage to property to the relevant personnel in a timely manner.
  • Provided assistance during special events such as conferences or parties, controlling access points and monitoring guests' behaviour.
  • Managed access control systems by granting access to authorised personnel only.
  • Greeted customers and visitors as they arrived at the premises, checked their identification and provided directions when necessary.
  • Enforced safety regulations within the building, such as fire evacuation procedures, health and safety guidelines and emergency response protocols.
  • Monitored CCTV systems, responding quickly to any security issues or suspicious activity.
  • Assisted with loading and unloading of vehicles, ensuring that all items were safely transported to their destination.
  • Conducted regular patrols of the building perimeter, looking for signs of criminal activity or trespassers.
  • Supervised deliveries and ensured that goods were stored securely until collected by authorised staff members.
  • Picked up and bundled guests' laundry for outside cleaning service.
  • Directed residents and guests to recommended service providers and restaurants and coordinated housekeeping services and other community-specific services such as dog walking.
  • Respected privacy and confidentiality of residents and guests by declining to divulge information to unauthorized individuals entering building or telephoning.
  • Met and greeted tenants, vendors and guests, tracked non-residents via sign-in logbook, denied entry to unauthorized people and answered front-desk telephone.
  • Arranged private or taxi transportation for residents and guests, gathered packages and delivered personal belongings to resident apartments.
  • Transferred luggage, trunks and packages to and from rooms, loading areas, vehicles or transportation terminals with baggage carts.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Patrolled crowds during events to preserve order and promote security.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Maintained high levels of alertness throughout shifts.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.

• CPR Certified adult/ children

Education

Herbert H Lehman High School
Bronx, NY

Skills

  • Fire Safety Knowledge
  • Parking Management
  • Patience and Tact
  • Strong interpersonal skills
  • Event Support
  • Tenant relations
  • Lost and Found Management
  • Complaint Handling
  • Professional Appearance
  • Visitor management
  • Concierge services
  • Baggage Management
  • Security awareness
  • Building Maintenance
  • Incident Reporting
  • CCTV Monitoring
  • Pattern Recognition
  • Ground Patrol
  • Emergency Response
  • First Aid Training
  • Organizational Skills
  • Self Motivation
  • Physical Stamina
  • Professionalism
  • Team Collaboration
  • Data Entry
  • Surveillance
  • Security procedures knowledge
  • Time management abilities
  • Professional Demeanor
  • Team Leadership
  • Multitasking
  • Network Monitoring Software
  • Task Prioritization
  • Interpersonal Skills
  • Cooperative Attitude
  • Attentive and Observant
  • Honest and Dependable
  • Problem-solving abilities
  • First Aid Certified

Timeline

Doorman

Normandy owners corp.
06.2011 - Current

Herbert H Lehman High School
Andrew Spinelli