Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
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ANDREW SPURGEON

GENERAL MANAGEMENT
Albuquerque,NM

Summary

Ambitious Managing Director with expert team leadership, planning, and organizational skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and delivering bottom line results.

Overview

21
21
years of professional experience

Work History

General Management of Operations, HR, & Facilities

Pro-Fab, Inc.
Bosque Farms, NM
11.2020 - Current
  • Assisted three companies sharing a common owner, serving in multiple roles.
  • Assessed needs and implemented sustainable solutions to recurring issues including cGMP's, HR processes, and asset management.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Structured standardized job management processes to comply with regulatory agency statutes and standards.
  • Implemented 2 x SaaS solutions to address asset management and fleet management
  • Developed HR Employee Manual, Individual Development Plans, and Annual Review process.

Full-Time MBA Student

Louisiana State University
Shreveport, LA
04.2019 - 12.2019

Completed accelerated full-time program in nine months.

Director of Operations/Branch Operations Manager

Stryker Orthopaedics
Houston, TX, NM
12.2010 - 03.2019
  • Responsible for all sales-support operations for $65-million medical device branch of Stryker Orthopaedics
  • Maintained Profit & Loss accountability to deliver bottom-line Operating Income
  • Managed multiple accounts and created mutually beneficial partnerships by offering solutions to improve efficiency and profitability
  • Analyzed financial statements to create reporting and make sound business decisions
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Managed annual review process, merit budget, recruiting, and development
  • Increased Freight Revenue for Houston Metro Branch from $4K/month to $30K/month through detailed contracts analysis and Customer Service training (ranked #1 in US)
  • Served as a Project Manager for three remodels at Stryker locations to facilitate Lean concepts
  • Led multiple projects, to include ERP software integration, consignment analysis and implementation, Radio-Frequency ID integration, and space-maximization initiatives
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Resolved various issues impacting sales management and business operations.

General Manager

The Home Depot
Dallas, TX
04.2007 - 11.2010
  • Responsible for a Home Depot retail store, driving annual sales over $35 million
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Served as leader, coach, and mentor for 150 associates, 15 Department Managers, and four Salaried Managers
  • Developed and maintained relationships with customers and suppliers through account development.
  • Coached a team of motivated associates to ultimately deliver the highest customer satisfaction score in store history
  • Delivered highest sales vs plan in Dallas/Ft Worth metroplex
  • Achieved sales, profit, and turns plan.

Manufacturing Supervisor

Bausch & Lomb
Clearwater, FL
07.2005 - 04.2007
  • Responsible for managing a 3-shift operation involving five Team Leads, six Trainers, and 100+ manufacturing team members
  • Responsible for yield improvement, quality, process-improvement, and compliance with domestic FDA/GMP and all international regulatory requirements
  • Managed multiple projects, including Kanban implementation, 3-Shift operations, & Clean Room remodel
  • Created process improvement and work flow initiatives that resulted in yield improvement, reduction in lead times, and $270K annual savings
  • Helped raise overall product yield for department from 60% to 80% during time with company.

Commissioned Officer

U.S. Army
01.2000 - 06.2005
  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Prepared and delivered weekly presentations to General Officers and served as primary liaison to senior leadership
  • Served in tactical and administrative roles as a Tank Platoon Leader, Company Executive Officer, Battalion Logistics Officer, and Brigade Operations Officer.

Education

Master of Business Administration -

Louisiana State University

Master of Arts - Human Relations

The University of Oklahoma

Bachelor of Arts - Communications

The University of Alabama

Skills

Planning & Leadership

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Accomplishments

  • Recognized by the President of Stryker US Sales for having the highest employee engagement ratings in the country
  • Recognized by Stryker for ranking in the top-10 for operational performance
  • Recognized by The Home Depot for having the #1 store in the DFW Metroplex in sales, profit, inventory, and customer satisfaction
  • Received 2 x Cultural Driver awards from Bausch & Lomb for building and sustaining an inclusive and cohesive team
  • Earned "Top Gun" as top tank qualification score in the unit.
  • Ranked #1 Officer in unit and was selected to be a General's Aide-de-Camp


Software

MS Office Suite

Google Drive

Enterprise Systems

Power BI

Quickbooks

Interests

Travel

Volunteering

Snowboarding

Sports

Hiking

Timeline

General Management of Operations, HR, & Facilities

Pro-Fab, Inc.
11.2020 - Current

Full-Time MBA Student

Louisiana State University
04.2019 - 12.2019

Director of Operations/Branch Operations Manager

Stryker Orthopaedics
12.2010 - 03.2019

General Manager

The Home Depot
04.2007 - 11.2010

Manufacturing Supervisor

Bausch & Lomb
07.2005 - 04.2007

Commissioned Officer

U.S. Army
01.2000 - 06.2005

Master of Business Administration -

Louisiana State University

Master of Arts - Human Relations

The University of Oklahoma

Bachelor of Arts - Communications

The University of Alabama
ANDREW SPURGEONGENERAL MANAGEMENT