manager with progressive leadership experience and responsibility for safety, quality, and
performance of multi-site operations. Experience scoping, leading, and implementing process
improvements through Lean process, Kaizen, and/or Six Sigma. Excellent customer service,
communication, and interpersonal skills. Highly analytical and forward-thinking people manager who
provides teams with tools needed for success while introducing new processes for productivity and
efficiency enhancements.
Overview
6
6
years of professional experience
Work History
Maintenance Technician
HDC Midatlantic
Salisbury, MD
10.2023 - Current
Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Cleared clogged drains and replaced valves, faucets and fixtures.
Read and interpreted equipment and work orders to properly perform required maintenance services.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Outside Sales Representative
TopBuild
Aurora
10.2021 - 10.2022
Regularly exceed targeted sales goals by 10-20%
Attended trade shows and sales conferences to maintain up to date knowledge and network with industry contacts
Competitively prospect new business in local territories
Perform comprehensive market research on products and local businesses
Actively doing cold calls on potential clients to get a foot in the door
Demonstrate products at customer locations and answer questions about products and services
Maintain 24/7 availability for customer questions and concerns.
Manager
Amazon Warehouse
Aurora
11.2020 - 10.2021
Oversee area operations with direct management of 300+ associates sorting 100K+ packages per shift
Operate as Safety Point of Contact (POC) to bridge gap between safety and operations
Identify bottlenecks, provides resources and mentorship in deep diving for data, and instill leadership principles to entire team
Oversee shift planning, role identification, employee development, workflow optimization, and flow control of robotics/manual sortation
Drive quality through daily tracking and reporting, coordinate weekly labor scheduling, run safety meetings, and serve on the Incident Management Team (IMT)
Conducted 50+ interviews across wide variety of disciplines and levels in order to increase total full-time employees
Owned CPT for DEN5 and maintained an efficient and productive outbound that was #1 and #2 building ranking across West Region/California; accomplished this by organized floor plan, conducting Gemba walks, cross training and Cpt hunters
Spearheaded CI projects including implementing a new sustainability plan to reuse gaylords coming from inbound
Saving 1.2 million every quarter
Mentored 14 process associates/logistic into manager roles through coaching and training
Launched the first auto robotic system in sort center.
Logistics Manager
Amazon Warehouse
Aurora
12.2019 - 11.2020
Lead a team of 9 to schedule and dispatched 200k-400k package a day
Organized and schedule with 3rd party companies
Decreased per packaged shipping price by 58%
Launched a 3rd party shipping satellite during peak.
Assistant Manager
Amazon warehouse
Aurora
12.2018 - 12.2019
Worked with sortation manager to help with their sortation plans
Lead a team of 20 or more associates in a sortation zone