Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Stopp

Akron,OH

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience

Work History

Guest Attendant

BigShots Golf
06.2023 - Current
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Handled customer inquiries and suggestions courteously and professionally.

Curb Server

Swensons Drive-Ins
06.2017 - 06.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.

Education

BBA - Business Management

Kent State University
Kent, OH
12.2023

High School Diploma -

Green High School
Green, OH
05.2020

Skills

  • Strong multitasking
  • Exceptional communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Sales Techniques
  • Strong Work Ethic

Timeline

Guest Attendant

BigShots Golf
06.2023 - Current

Curb Server

Swensons Drive-Ins
06.2017 - 06.2022

BBA - Business Management

Kent State University

High School Diploma -

Green High School

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Andrew Stopp