Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Andrew Szymel

Powell,USA

Summary

Results-driven Senior Analyst with extensive experience in managing large-scale projects and addressing daily operational requests. Proven ability to foster teamwork and demonstrate leadership while effectively communicating with diverse stakeholders. Committed to leveraging technical expertise and analytical skills to drive professional growth within a forward-thinking organization. Seeking opportunities for full utilization of skills and education in a dynamic environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Analyst/ Project Coordinator

Tie National LLC
Aurora, IL
11.2017 - Current
  • Receive calls and emails from customer needing technical support.
  • Creating, managing service orders, and projects for different locations at a time.
  • Communicating with technicians and clients on how to trouble shoot a problem.
  • Support CCTV physical hardware and VMS for enterprise customers.

Sales Associate

Micro Center
Westmont, IL
06.2014 - 11.2017
  • Build your own computer sales associate.
  • Providing networking solutions.

Sales Associate

Five Below
Orland Hills, IL
11.2013 - 06.2014
  • Sales of small items.
  • Some warehouse work.

Level 1 Technician

G.D. Barri & Associates, Inc.
Peoria, AZ
03.2013 - 05.2013
  • Provide highest level of internal/external customer service
  • Accuracy and attention to details
  • Organization and prioritization skills
  • Strong verbal and written communication skills
  • Ability to work independently/within a team environment
  • Computer configuration and network troubleshooting capability

Associate

Wendy's Restaurants, Inc
Minooka, IL
06.2012 - 03.2013
  • Sandwich creator

Education

Vocational -

Cisco Networking Academy
Morris, IL
05-2012

Diploma - undefined

Minooka High School
Minooka, IL
05-2012

Skills

  • Computer hardware
  • Dispatching
  • Windows
  • Tech-Savvy
  • Desktop Support
  • Project coordination
  • Client relationship management
  • CCTV
  • Help Desk

Certification

  • IT Essentials
  • May 2012 to November 2016
  • Cisco computer maintenance certification.

Additional Information

Authorized to work in the US for any employer

Timeline

Senior Analyst/ Project Coordinator

Tie National LLC
11.2017 - Current

Sales Associate

Micro Center
06.2014 - 11.2017

Sales Associate

Five Below
11.2013 - 06.2014

Level 1 Technician

G.D. Barri & Associates, Inc.
03.2013 - 05.2013

Associate

Wendy's Restaurants, Inc
06.2012 - 03.2013

Diploma - undefined

Minooka High School

Vocational -

Cisco Networking Academy