Andrew Szymel
Powell,USA
Summary
Results-driven Senior Analyst with extensive experience in managing large-scale projects and addressing daily operational requests. Proven ability to foster teamwork and demonstrate leadership while effectively communicating with diverse stakeholders. Committed to leveraging technical expertise and analytical skills to drive professional growth within a forward-thinking organization. Seeking opportunities for full utilization of skills and education in a dynamic environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Analyst/ Project Coordinator
Tie National LLC
Aurora, IL
11.2017 - Current
- Receive calls and emails from customer needing technical support.
- Creating, managing service orders, and projects for different locations at a time.
- Communicating with technicians and clients on how to trouble shoot a problem.
- Support CCTV physical hardware and VMS for enterprise customers.
Sales Associate
Micro Center
Westmont, IL
06.2014 - 11.2017
- Build your own computer sales associate.
- Providing networking solutions.
Sales Associate
Five Below
Orland Hills, IL
11.2013 - 06.2014
- Sales of small items.
- Some warehouse work.
Level 1 Technician
G.D. Barri & Associates, Inc.
Peoria, AZ
03.2013 - 05.2013
- Provide highest level of internal/external customer service
- Accuracy and attention to details
- Organization and prioritization skills
- Strong verbal and written communication skills
- Ability to work independently/within a team environment
- Computer configuration and network troubleshooting capability
Associate
Wendy's Restaurants, Inc
Minooka, IL
06.2012 - 03.2013
- Sandwich creator
Education
Vocational -
Cisco Networking Academy
Morris, IL05-2012
Diploma - undefined
Minooka High School
Minooka, IL05-2012
Skills
- Computer hardware
- Dispatching
- Windows
- Tech-Savvy
- Desktop Support
- Project coordination
- Client relationship management
- CCTV
- Help Desk
Certification
- IT Essentials
- May 2012 to November 2016
- Cisco computer maintenance certification.
Additional Information
Authorized to work in the US for any employer
Timeline
Senior Analyst/ Project Coordinator
Tie National LLC
11.2017 - Current
Sales Associate
Micro Center
06.2014 - 11.2017
Sales Associate
Five Below
11.2013 - 06.2014
Level 1 Technician
G.D. Barri & Associates, Inc.
03.2013 - 05.2013
Associate
Wendy's Restaurants, Inc
06.2012 - 03.2013
Diploma - undefined
Minooka High School
Vocational -
Cisco Networking Academy