Andrew Talley
Port Charlotte
Summary
Dynamic and detail-oriented professional with a friendly demeanor and strong problem-solving skills. At Florida Professional Group, I enhanced operational efficiency by implementing new office procedures and managing client files meticulously. Proven ability to collaborate effectively and deliver exceptional customer service, ensuring a positive experience for all stakeholders.
Overview
9
9
years of professional experience
Work History
Entry Level
Florida Professional Group
01.2023 - 07.2025
- Worked effectively in fast-paced environments.
- Day to day operations
- Managed client files, monitoring reports for omissions or errors, and implementing new office policies and procedures
- Managed time efficiently in order to complete all tasks within deadlines.
Customer Service Representative
Insurance Center
07.2022 - 01.2023
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Answering High level phone calls
- Taking payments
- Taking walk in customers
Patient Transport Driver
Ally Rides
01.2019 - 06.2022
- Upheld high standards of professionalism while interacting with patients, families, and hospital staff members alike.
- Ensured patient safety during transport by adhering to established protocols and guidelines.
Return Agent
Avis & Budget Car Rental
02.2016 - 10.2018
- Collaborated with team members to maintain smooth operations during peak hours, minimizing wait times for customers.
- Communicated effectively with management and other departments to address any inventory or maintenance concerns.
- Streamlined return process for quicker vehicle turnover, ensuring timely availability for new customers.
- Stayed up-to-date on industry trends and best practices through ongoing training sessions and workshops provided by the company.
Education
Port Charlotte High
Port Charlotte, FLSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Computer skills
- Organization and time management
Timeline
Entry Level
Florida Professional Group
01.2023 - 07.2025
Customer Service Representative
Insurance Center
07.2022 - 01.2023
Patient Transport Driver
Ally Rides
01.2019 - 06.2022
Return Agent
Avis & Budget Car Rental
02.2016 - 10.2018
Port Charlotte High
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