Andrew Teter
Visalia,CA
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Scoops Ice Cream
Visalia, California
06.2024 - Current
- Identified opportunities for upselling additional products or services based on customer needs.
- Provided accurate information about products and services to customers.
- Answered inbound calls, chats and emails to facilitate customer service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Developed positive relationships with customers through friendly interactions.
- Developed strong customer relationships to encourage repeat business.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Currently Enrolled - General Studies
Golden West High School
Visalia, CA06-2026
Skills
- New teller training
- Product knowledge
- Service upselling
- Courteous demeanor
- Retail sales customer service
- Time management
- Adaptability and flexibility
Additional Qualities
I have been part of the student government and leadership program at my school for 3 years now, where I have been resposnsible for tasks and projects associated with large events at the school.
Timeline
Customer Service Representative
Scoops Ice Cream
06.2024 - Current
Currently Enrolled - General Studies
Golden West High School