Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Andrew Thomas

Interlachen,FL

Summary

Detail-oriented, organized, well rounded employee. Troubleshoots highly technical, complex issues with ease and patience. Team player and always willing and ready to take on added responsibilities.


Overview

4
4
years of professional experience

Work History

Plumbing Apprentice

Turner Plumbing
01.2024 - Current
  • Gaining valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Follow safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Respond to emergency situations to resolve immediate safety concerns.
  • Increase efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.

Information Technology Specialist

Army Reserve
08.2022 - Current
  • Monitored systems and troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
  • Configured hardware and set up network profiles granting appropriate system permissions for military personnel.
  • Managed helpdesk operations with a ticketing system, prioritizing tasks according to urgency and impact on overall functions.
  • Documented support interactions for future reference.

Package Handler

Fed Ex Ground
08.2021 - 07.2022
  • Upheld security measures by screening packages according to established protocols and reporting any suspicious items.
  • Followed safety regulations to maintain a safe work environment.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Provided training for new hires, sharing knowledge of best practices in package handling procedures.

Member Service Representative

Planet Fitness
11.2019 - 07.2021
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Running profit/loss reports sent to corporate on a weekly basis.
  • Maintained clean and orderly areas within the facility.

Education

High School Diploma -

Interlachen High School
Interlachen, FL
05.2019

Skills

  • Warehouse Safety
  • Strategic Thinking
  • Equipment Maintenance
  • Risk Assessments
  • Critical Thinking
  • Documentation And Reporting

Additional Information

Active Secret Security Clearance.

Timeline

Plumbing Apprentice

Turner Plumbing
01.2024 - Current

Information Technology Specialist

Army Reserve
08.2022 - Current

Package Handler

Fed Ex Ground
08.2021 - 07.2022

Member Service Representative

Planet Fitness
11.2019 - 07.2021

High School Diploma -

Interlachen High School

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Andrew Thomas