Andrew Thomas

• Certified forklift operator. Proficient in the use of a sit-down forklift. 15 years of experience lifting 20+ foot-long material weighing multiple tons. Experience extends to moving pallets, taking pallets off of shelving systems, as well as unloading and loading box trucks and tractor trailers.
• Coordinated shipments and logistics, ensuring timely delivery and compliance with regulations with efficiency and completing multiple bulk orders in a work day.
• Dispatched for the company's CDL drivers, coordinating in an efficient, cost-worthy manner what routes to dispatch them to with minimal fuel waste, while communicating with consumers/clientele to ensure a positive and optimistic delivery service through our company.
• Experience in front desk sales, answering calls pertaining to sales, as well as handling cash and credit exchanges for purchased material, as well as receiving/processing payments for credit accounts. Efficient in using the InforFacts software for producing sales invoices for materials, as well as efficient with Microsoft software (Word, Excel, PowerPoint, etc.)..
• Served the role as a manager when the primary manager was unavailable. Leading the team when we're short-handed and acting as the manager and keeping morale high and efficiency at high levels. This included managing the traffic of shipments coming in for inventory restock. Handling, signing for, and turning in, paperwork between shipment drivers and our accounting department. Ensuring an easy and satisfying experience for customers that purchase material to get assisted in a quick and accurate manner. Using better judgment on sending willing employees home early to reduce burnout as well as saving on labor costs.
• Palletized and organized large orders for CDL delivery drivers to load.
• Sufficient in making integral color with a Solomon color machine for colored/stamped concrete.
• Managed inventory levels, optimizing stock availability and reducing excess.

• Operated water extraction equipment to remove excess moisture from affected areas, completed demolition on-site and anti-microbial application.
• Operated water extraction equipment to remove excess moisture from affected areas.
• Adhered strictly to OSHA and ServPro risk management guidelines.
• Head of Air Duct Cleaning division.
• Completed Water Mitigation certification.

• Assisted Owner in HVAC installations and repairs, can install outdoor A/C unit independently.
• Conducted routine maintenance checks on HVAC systems, ensuring optimal performance.
• Supported troubleshooting efforts for complex HVAC issues, improving resolution times.
• Maintained inventory of HVAC parts and tools.

- Advanced Diploma