Andrew Tong
Huntington Beach,CA
Summary
An accomplished User Experience Researcher with outstanding interface performance analysis, project modeling and mapping skills. Analyzed, documented and reported challenges affecting user interface designs backed by qualitative and quantitative research data from users. Critical thinker with great analytical background.
Overview
3
3
years of professional experience
Work History
User Experience Researcher
Plarium
12.2022 - 06.2023
- Developed and analyzed various usability tests with the company’s proprietary software and user data for themarketing department
- Synthesized user persona, user flows, and user journeys the ideal target group of users that would use the company’s mobile game application
- Constructed user research analytics framework using Plarium’s proprietary analytical software for projections of user acquisition costs and discoverability
- Collaborated with internal market research team at Plarium to develop strategies for user engagement and retention for Plarium’s mobile game application
- Conducted multiple user interviews and natural observations in order to synthesize empirical data into an report for shareholders and project lead manager.
User Experience Researcher
General Assembly
01.2022 - 05.2022
- Applied user research, usability tests, and analysis to redesign the layout and search engine in the Infatuation mobile application
- Devised various user-friendly design replicas through sketches, low-fidelity and high-fidelity wireframes
- Constructed user flows and personas to replicate user behavior and needs in order to highlight target groups for multiple mobile applications.
User Interface Designer
Freelance
08.2020 - 12.2021
- Designed the user interface framework and screens for conducting usability tests
- Illustrated user navigation pathways and user tracking data with a user interface layout.
Education
User Experience Design Immersive - User Experience Design
General Assembly
04.2022
Bachelor of Arts, Psychology -
California State University, Long Beach
Long Beach, CA12.2020
Skills
- Figma
- Unity Engine
- User Interface Design
- User Research Methods and Analysis
- Usability Testing
- User Interviews
- User Navigation Design
- Group Collaboration
Personal Information
Title: User Experience Researcher
Projects
BeamPay POS Mobile Application, Freelance, Remote, Remote, 01/2022, 04/2022, Constructed a merchant POS mobile application of BeamPay which utilizes LISNR’s sound to data technology to transfer data without the use of an internet connection. Redesigned the layout and structure of account creation, login, and merchant POS user interface screens.
Timeline
User Experience Researcher
Plarium
12.2022 - 06.2023
User Experience Researcher
General Assembly
01.2022 - 05.2022
User Interface Designer
Freelance
08.2020 - 12.2021
User Experience Design Immersive - User Experience Design
General Assembly
Bachelor of Arts, Psychology -
California State University, Long Beach
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