Overview
Work History
Education
Skills
Websites
Timeline
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Andrew Torres

Katy,TX

Overview

16
16
years of professional experience

Work History

Security Technician

Safe Haven Security
Houston, TX
02.2024 - Current
  • Install residential security systems including cameras, sensors, and control panels
  • Upsell additional equipment based on customer needs
  • Provide high-level customer service and technical support
  • Follow safety standards and company procedures during installations

Cable Technician

Xfinity Comcast
Houston, TX
06.2022 - 12.2024
  • Executed installation of internet and phone services in residential environments.
  • Diagnosed and resolved connectivity and equipment issues to ensure operational efficiency.
  • Provided expert customer service and educational support to enhance client satisfaction.

Ramp Agent

Southwest Airlines
Houston, TX
10.2015 - 07.2021
  • Executed efficient and safe loading and unloading of baggage and cargo.
  • Executed aircraft pushback operations and ensured safe wing walking procedures.
  • Ensured timely departures while upholding rigorous safety standards.
  • Facilitated collaboration between flight crews and ground operations teams to enhance operational efficiency.

Ramp Agent

Delta Air Lines, Inc
Houston, TX
04.2012 - 10.2015
  • Oversaw aircraft loading, unloading, and ground servicing operations.
  • Facilitated aircraft pushback operations to ensure timely departures.
  • Adhered to FAA, TSA, and airline safety protocols to ensure compliance and passenger safety.

Ramp Agent

Piedmont Airlines
New York, NY
03.2010 - 04.2012
  • Facilitated daily ramp operations, ensuring efficient baggage handling processes.
  • Ensured safety and operational efficiency during peak travel periods.

Education

High School Diploma -

Academy of Environmental Science
New York, NY
06.2006

Skills

  • Aircraft Ground Operations
  • Ramp & Baggage Handling
  • Pushback & Marshalling
  • Safety & Compliance
  • Time-Sensitive Operations
  • Team Collaboration
  • Customer Service
  • Leadership & Reliability

Timeline

Security Technician

Safe Haven Security
02.2024 - Current

Cable Technician

Xfinity Comcast
06.2022 - 12.2024

Ramp Agent

Southwest Airlines
10.2015 - 07.2021

Ramp Agent

Delta Air Lines, Inc
04.2012 - 10.2015

Ramp Agent

Piedmont Airlines
03.2010 - 04.2012

High School Diploma -

Academy of Environmental Science
Andrew Torres