Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amare Williams

Midland,TX

Summary

Dependable and hard-working team member with experience in fast-paced environments including curbside operations and airline ramp services. Proven ability to manage tasks efficiently under pressure, meet tight deadlines, and deliver excellent customer service. Seeking a hands-on role where strong work ethic and reliability are valued.

Developed skills in fast-paced, team-oriented environment, focusing on operational efficiency and safety compliance. Demonstrated ability to manage logistical tasks and coordinate effectively with peers and supervisors. Seeking to transition into new field, leveraging transferable skills in problem-solving and equipment handling.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Ramp Agent

United Airlines
02.2025 - 05.2025
  • Marshaled aircraft to and from gates safely and efficiently
  • Loaded and unloaded baggage and cargo
  • Assisted passengers with boarding needs as required
  • Operated and connected ground support equipment (tugs, belt loaders, etc.) to aircraft
  • Ensured compliance with all FAA and company safety protocols
  • Curbside Shopper

Curbside Shopper

Sam’s Club
09.2023 - 09.2024
  • Shopped and prepared customer orders for curbside pickup in a timely and accurate manner
  • Loaded orders into customer vehicles while ensuring satisfaction
  • Consistently met deadlines with no late orders reported
  • Maintained clean and organized shopping and loading areas

Curbside Shopper

Market Street
01.2023 - 08.2023
  • Fulfilled online grocery orders, managing substitutions and refunds as needed
  • Resolved order issues and assisted with customer concerns
  • Performed cancellations, adjustments, and problem-solving to ensure customer satisfaction
  • Maintained accurate records of completed and adjusted orders

Education

Associate's - Business Administration

Midland College
Midland, TX

High School Diploma - undefined

Robert E. Lee High School
Midland, TX
01.2021

Skills

  • Customer Service & Communication
  • Order Fulfillment & Inventory Accuracy
  • Aircraft Ground Operations
  • Safety & Equipment Handling
  • Time Management
  • Problem Solving
  • Curbside Systems & Mobile Order Apps
  • Problem-solving
  • Loading and unloading
  • Aircraft marshalling
  • Heavy lifting
  • Customer service
  • Team leadership
  • Flexible schedule
  • Ground support services
  • Security awareness
  • Workload management
  • Quality control
  • Inclement weather tolerance
  • Hazardous materials handling
  • Equipment inspection
  • Aircraft safety checks
  • Critical thinking
  • Team collaboration
  • Attention to detail
  • Material handling
  • Visual inspection
  • Active listening
  • Data entry
  • Microsoft Excel
  • Microsoft outlook
  • Call center operations
  • Team development
  • Documentation
  • Data collection
  • Teamwork and collaboration
  • Phone etiquette
  • Sales expertise

Certification

  • Curbside Lead, Market street -

Languages

English
Native or Bilingual

Timeline

Ramp Agent

United Airlines
02.2025 - 05.2025

Curbside Shopper

Sam’s Club
09.2023 - 09.2024

Curbside Shopper

Market Street
01.2023 - 08.2023

High School Diploma - undefined

Robert E. Lee High School

Associate's - Business Administration

Midland College