Achieved high levels of customer satisfaction through effective support in airport operations. Contributed to team success by streamlining processes and enhancing service quality. Cultivated a passion for the aviation industry through two years of immersive experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ramp Agent
Unifi Aviation
Tampa Florida
08.2025 - Current
Coordinated aircraft ground operations to ensure timely departures and arrivals.
Managed baggage handling processes, optimizing loading and unloading efficiency.
Conducted safety inspections of equipment and work areas to comply with regulations.
Trained new ramp agents on standard operating procedures and best practices.
Ramp Agent
Quantem Aviation Services
Tampa, FL, US
08.2024 - Current
Executed training programs focused on efficient paperwork processing.
Executed comprehensive quality control processes to ensure product compliance.
Executed operational strategies to enhance organizational efficiency.
Operated belt loader to facilitate efficient loading and unloading of cargo. Assisted team members in maintaining equipment for optimal performance. Supported safe handling of baggage and freight during airport operations.
Assisted in loading and unloading materials to support operational efficiency. Collaborated with team members to maintain a clean and organized workspace. Followed safety protocols to ensure a secure working environment.
Assisted in loading and unloading materials efficiently. Supported team efforts in organizing and transporting goods. Contributed to maintaining a safe and orderly work environment.
Assisted in managing daily operations on top deck. Supported team members in maintaining safety protocols. Contributed to the organization of equipment and supplies on deck.
Assisted crew members in daily operations to maintain workflow efficiency. Supported team objectives by collaborating on project tasks. Contributed to a positive work environment through effective communication.
Sales Associate
Garage Clothing
Tampa, FL, US
05.2023 - Current
Assisted in developing brand strategies to enhance market presence. Supported marketing teams in executing promotional campaigns. Collaborated with designers to create visual branding elements.
Processed customer transactions efficiently and accurately. Assisted customers with inquiries and product selections. Maintained cleanliness and organization of checkout area.
Managed inventory organization and replenishment of clothing items on sales floor.
Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
Guided young women in selecting desired items based on color, size, and design preferences.
Monitored fitting room activities independently. Counted items brought in and returned by customers. Provided additional sizes or styles as requested. Organized and folded unwanted clothing while maintaining cleanliness in fitting areas.
Monitored inventory levels and restocked items on the sales floor.
Supervised store closing procedures, ensuring thorough vacuuming and rebranding of clothing displays.
Facilitated brand opening and ensured restocking of items left unaddressed by the closing shift.
Retail Sales Associate
Obsessed Boutique
Tampa, FL, US
11.2023 - 02.2024
Welcomed customers upon entry, inquiring about specific events or activities to enhance their shopping experience.
Presented clients with a variety of options featuring diverse colors and styles.
Facilitated customer access to fitting rooms and managed checkout processes.
Stocked new arrivals to maintain inventory freshness. Updated store's Instagram and TikTok daily with engaging content. Posted stories about new clothing items, sales, and last chance items consistently.
Cashier
Eden Taco Bus
Tampa, FL, US
04.2023 - 02.2024
Executed order fulfillment in a high-paced environment, ensuring timely delivery to customers.
Cashier/Customer Service
Circle K
Tampa, FL, US
01.2023 - 06.2023
As an employee at Circle K I feel like it gave me multiple responsibilities, especially because I would work shifts alone and work the entire gas station alone from 7am to past 11pm.
I can multitask while also making sure my jobs are getting done with 100% of my capabilities.
I'm a fast learner and can keep up with any type of new training as well.
Education
High School Diploma -
Gaither High School
Tampa, FL
05.2023
Skills
Oversaw daily hotel operations, ensuring exceptional guest experiences
Collaborated with teams to execute branding initiatives effectively Supported marketing efforts by assisting in the development of brand strategies Contributed to the creation of promotional materials to enhance brand visibility
Executed accurate data entry processes to ensure information integrity
Leveraged advanced computer skills to enhance operational efficiency
Oversaw inventory management and logistics operations within warehouse environment
Assisted customers in selecting wireless products that meet their needs Supported team members in achieving sales targets through collaboration Provided product demonstrations to enhance customer understanding
Executed cash handling procedures to ensure accurate financial transactions
Directed merchandising strategies to enhance product visibility and sales
Assisted in developing marketing materials to support campaigns Collaborated with team members to execute promotional events Provided administrative support for marketing initiatives
Assisted guests with inquiries and requests to enhance their experience Supported team members in daily operations to maintain service quality Contributed to a positive atmosphere through friendly interactions with customers
Assisted in food preparation and service tasks to support team efficiency Maintained cleanliness and organization of dining areas to enhance customer experience Collaborated with team members to ensure timely service delivery
Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Assisted clients in understanding technical products and services Supported sales teams in achieving targets through effective communication Collaborated with technical staff to address customer inquiries and provide solutions
Facilitated effective communication through phone interactions Assisted customers with inquiries and concerns Supported team members in maintaining professional phone etiquette
Assisted in stocking shelves to maintain product availability Supported inventory management by organizing stock in designated areas Collaborated with team members to ensure timely restocking of merchandise
Assisted customers in selecting products that meet their needs Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective product placement
Facilitated customer service interactions to enhance client satisfaction
Assisted visitors with check-in and check-out processes Provided information about hotel services and local attractions Supported front desk operations by managing phone inquiries and reservations
Assisted in packaging products for shipment Supported quality control processes to ensure packaging standards Collaborated with team members to maintain efficient workflow
Operated cash register efficiently to process customer transactions Assisted customers with inquiries and provided product information Maintained cleanliness and organization of checkout area
Certification
Driver's License
Personal Information
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer