Results-driven professional with experience in manufacturing production, quality assurance, and machine maintenance. Proven expertise in troubleshooting and improving operational processes. Strong background in telecommunications and network configurations, enhancing customer satisfaction through effective internet installation and maintenance for residential and commercial clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Internet Installer
Nextlink Internet
Williamsville, New York
07.2024 - Current
Installed and configured new devices and system components for users.
Set up networks and computers for business and residential customers.
Designed cable layouts and installed cabling in various locations.
Collaborated with network administrators and server engineers to ensure optimal service delivery.
Led quality assurance program, conducting on-site assessments and internal audits to ensure service standards.
Conducted customer surveys to collect feedback, enhancing service quality based on insights.
Analyzed large datasets to identify consumer behavior trends.
Developed visual reports to effectively communicate analysis findings to stakeholders.
Sr. engineer
Acara Solutions
Williamsville, New York
07.2024 - Current
Oversaw engineering projects from concept to implementation, ensuring alignment with project goals and quality standards.
Developed technical specifications that guided engineering design and production, facilitating clearer communication among stakeholders.
Collaborated with cross-functional teams to streamline product development processes, resulting in more efficient workflows.
Conducted regular system audits to ensure compliance with industry standards.
Gun builder
Jsc
Jacksboro, US
12.2023 - Current
Sampled and tested finished goods to ensure that they met production tolerances.
Performed quality assurance inspections on completed components, identifying and addressing defects to ensure compliance with production standards.
Refined component surfaces using specialized tools to improve alignment and finish quality. to improve part alignment and finish.
Developed and updated test strand setups, enhancing precision based on calibration feedback from team members.
Tower Technician
Nextlink Internet
Hudson Oaks, US
01.2023 - 03.2023
Installed masts, clamping, bracing, supports, antennas, and cabling to ensure reliable tower functionality.
Addressed customer requests via phone and email, providing timely responses to inquiries and enhancing customer satisfaction.
Verified data accuracy through careful review processes. the data's accuracy and integrity.
Conducted routine maintenance on equipment to ensure optimal performance and longevity.