Andrew Trotman
Baldwin,NY
Summary
Hardworking Automotive Technician with 5 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Automotive Technician
Lexus Of Freeport
08.2022 - 02.2024
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained accurate records of time and materials required to perform repairs and service.
- Completed customer orders and warranty services according to manufacturer specifications.
- Changed, rotated, and balanced tires on different types of vehicles.
- Explained estimates and determined repair timelines to manage customer expectations.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Automotive Technician
Honda City
03.2022 - 08.2022
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Lube Technician
Valvoline Instant Oil Change
08.2021 - 08.2022
- Greeted customers and answered questions about oil changes and other services.
- Checked fluids, tires, brakes, and other systems as part of Multi-point inspection.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Suggested additional services to customers in order to meet upsell goals.
Education
Nassau Community College
Garden City, NYNassau Boces
Westbury, United StatesSkills
- Changing Oil
- Vehicle Inspection
- Parts Replacement
- Preventive Maintenance
- Customer Service
- Scheduled Services
- Managing Parts
- Replacing Parts
- Strong Work Ethic
- ASE Certification
- Customer Relations
- Valid Driver's License
Certification
- Licensed NYS inspector license
- Lexus Online Training
- Nassau Boces Automotive/Diesel Repair Certificate of Completion
Timeline
Automotive Technician
Lexus Of Freeport
08.2022 - 02.2024
Automotive Technician
Honda City
03.2022 - 08.2022
Lube Technician
Valvoline Instant Oil Change
08.2021 - 08.2022
Nassau Community College
Nassau Boces
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