Andrew Trow
Cleveland,TN
Summary
Adaptable professional with eight years of military service, leadership experience, and proven writing and editing skills. Experienced in content writing, copywriting, technical writing, SEO, and email marketing. Eager to leverage my experience and education into a role that utilizes my experience in project management, leadership, and team building.
Overview
15
15
years of professional experience
Work History
Content Writer & Copy Specialist
Visit St Augustine
Saint Augustine, FL
06.2023 - Current
- Spearheaded email marketing campaigns, utilizing targeted touchpoints and subscriber re-engagement strategies-increased subscribers by 1,000+ in 5 months
- Exceeded industry standards for open rate by 26.3% and click-through rate by 83.21%
- Developed and sustained client relationships, handling diverse portfolios including race events, art exhibits, fishing tournaments, and musician profiles
- Communicated effectively to gather information to make necessary content updates
- Conducted in-depth research on industry trendsto inform content creation
- Streamlined content efforts with developed templates and revamped sections of the website, resulting in a year-over-year increase in engagement rate by 64.2%
- Edited and created 3,000+ business profiles, event ads, and articlesusing top SEO practices, leading to a year-over-year increase in page views by 26.4%
- Identified negative trendsand implemented a comprehensive SEO strategy to optimize content, photos, titles, and teasers, resulting in year-over-year increases in visitors by 29.7% and Google referrals by 46.9%
E-5 Nondestructive Testing Supervisor
United States Air Force
03.2016 - 06.2024
- Coordinated user and third-party testing, managing documentation for aircraft systems and radiology programs
- Documented test proceduresto ensure replicability and compliance with standards
- Identified, analyzed, and documented problemswith program function, output, online screens, and content
- Managed various compliance programs, including hazardous waste, tool accountability, oil analysis, weld certification, and process control
- Monitored recruit training and distributed performance reports, guaranteeing effective onboarding and performance tracking
- Implemented and enforced standard operating procedures and operations orders, upholding consistency and quality across processes
- Sustained a secret security clearance, assuring high-level security and trustworthiness
Emergency Medical Technician/phlebotomist
Tennova Healthcare
Cleveland, TN
04.2012 - 03.2016
- Collected a high volume of time-sensitive specimens for laboratory analysis, assuring accuracy and efficiency under tight deadlines
- Coordinated emergency transport and physician referralsin a fast-paced environment, demonstrating strong organizational and communication skills
- Organized and oversaw medical inventory and supplies, verifying optimal stock levels and readiness
- Safeguarded medical records and patient information, securing strict confidentiality and adherence to privacy standards
Case Manager
Life Bridges Inc.
Cleveland, TN
01.2010 - 04.2012
- Implemented case management plans, provided assessments, and offered counseling and support, demonstrating strong organizational and interpersonal skills
- Managed over 100 client portfoliosand organized medical/legal documents, showcasing attention to detail and documentation proficiency
- Advocated for patients in healthcare and social service environmentsto promote wellness and autonomy, reflecting strong advocacy and client relationship management skills
- Promoted within the company from an entry-level patient care position, indicating proven performance and career progression
Education
BACHELOR OF ARTS (B.A.) - ENGLISH/WRITING
American Military University - Charles Town, WV
03.2023
Associate in Science (AS) - Nondestructive Inspection Testing
Community College of the Air Force
10.2022
Skills
- Team Management
- Microsoft Office
- Content Creation
- Digital Marketing
- Search Engine Optimization (SEO)
- Email Marketing
- Google Analytics
- Portfolio Management
- Social Media Management
- Analysis skills
- E-commerce
- HTML5
- B2B
- Google AdWords
- Adobe Creative Suite
- Marketing automation
Assessments
- Written communication, 03/01/23, Proficient, Best practices for writing, including grammar, style, clarity, and brevity
- Proofreading, 03/01/23, Proficient, Finding and correcting errors in written texts
- Attention to detail, 03/01/23, Proficient, Identifying differences in materials, following instructions, and detecting details among distracting information
- Work style: Conscientiousness, 03/01/23, Proficient, Tendency to be well-organized, rule-abiding, and hard-working
Timeline
Content Writer & Copy Specialist
Visit St Augustine
06.2023 - Current
E-5 Nondestructive Testing Supervisor
United States Air Force
03.2016 - 06.2024
Emergency Medical Technician/phlebotomist
Tennova Healthcare
04.2012 - 03.2016
Case Manager
Life Bridges Inc.
01.2010 - 04.2012
BACHELOR OF ARTS (B.A.) - ENGLISH/WRITING
American Military University - Charles Town, WV
Associate in Science (AS) - Nondestructive Inspection Testing
Community College of the Air Force
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