Driven Service Technician & Team Lead with proven expertise in electrical systems installation and repair, honed at Wagner Electric Co. and Anywhere Electric. Excelled in customer service and equipment troubleshooting, boosting client satisfaction and operational efficiency. Skilled in project oversight and safety procedures adherence, ensuring projects are completed on time and within budget.
Overview
9
9
years of professional experience
Work History
Service Technician & Generators
Wagner Electric Co.
Greeley, United States
11.2023 - 08.2024
Adhered to safety protocols and policies to reduce workplace hazards.
Inspected equipment to diagnose operational issues.
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Worked with diverse types of weather and ground conditions.
Analyzed buildings to prepare estimates for residential and commerical service work.
Prepared material orders to complete projects on time and within budget.
Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
Identified areas for cost saving to help increase profitability and lower client costs.
Team Lead/ Service
Anywhere Electric
Fort Collins, United States
06.2015 - 11.2023
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Oversaw installation, maintenance and repair of power lines, electrical systems, fixtures and appliances.
Supervised crew of electricians and maintained safe, efficient and structured work environment.
Performed electrical installations and repair for residential and commercial projects.
Monitored employees to enforce safety and work performance standards.
Evaluated job site and project specifications to determine supply needs, coordinating availability of equipment and materials.
Read complex schematics and blueprints to install and repair electrical systems.
Mechanical Maintenance Technician (Generators & Fire Systems) at U.S. EmbassyMechanical Maintenance Technician (Generators & Fire Systems) at U.S. Embassy